Call 24/7 for emergency service 800.574.1725

HVAC Careers

Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? Then you could be a candidate for One Hour Heating & Air Conditioning®. If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. Opportunities for Professional Technicians and Customer Service professionals are now available across the country. A representative sampling of positions is listed below. If you see a position that you feel qualified for, please click on the application button to submit your resume. One Hour Heating & Air Conditioning® is an Equal Opportunity Employer and we will not discriminate against employees or applicants for employment on any illegally recognized basis. Employees of One Hour Heating & Air Conditioning® are expected to adhere to a standard of conduct and safety.

Want to learn more about pursuing a new career in the skilled trade industry?

Mike Rowe, CEO of mikeroweWORKS Foundation, has a message about the training and work ethic you'll need to succeed -- as well as the enormous opportunity and rewards that follow. Visit FindSkilledJobs.com to get the facts and figures, and to watch our video series, Hot Under the Blue Collar, in which Mike debunks some of the myths surrounding careers in the skilled trades.

AVAILABLE POSITIONS

Apprentice HVAC Technician

This position will assist the HVAC Technician in service, repair and maintenance on HVAC systems in a residential and light commercial setting.

Essential Functions
- Services, maintains and repairs residential and light commercial HVAC systems
- Determines general condition of HVAC systems, is able to troubleshoot HVAC malfunctions and determine extent of necessary repairs
- Always maintains a neat work area and inspects that area for cleanliness after completion of each job
- Conveys a safety-conscious attitude, both on the job and while driving
- Wears floor savers while in the client’s home
- Maintains company vehicle, ensuring that it is clean on both the inside and the outside at all times

Minimum Training, Experience and Knowledge Required:
- High school diploma or equivalent
- HVAC trade experience desired
- NATE certification preferred
- Must display strong communication skills and technical competence
- Ability to pass a thorough background check and drug screen
- Clean driving record

JOIN US
Assistant Installation Technician

This position will assist The Lead Installation Technician in the installation of heating and air conditioning replacement systems.

Essential functions:
- Completes installation paperwork in a neat, timely and accurate manner that reflects all tasks performed for reporting accuracy and future comparison
- Uses drop cloths to protect client’s floors while performing installation
- Always maintains a neat work area and inspects that area for cleanliness after completion of each job
- Conveys a safety-conscious attitude, both on the job and while driving
- Wears floor savers while in the client’s home
- Assists the Lead Installer with maintaining required production levels
- Maintains company vehicle, ensuring that it is clean on both the inside and the outside at all times

Minimum Training, Experience and Knowledge Required:
- High school diploma or equivalent
- Must have prior, successful experience as an Installation Technician in the HVAC industry
- NATE certification preferred
- Must display strong communication skills and technical competence
- Ability to pass a thorough background check and drug screen
- Clean driving record

JOIN US
Client Care Representative

This position answers incoming client telephone calls, and assists with the supervision and dispatching of all scheduled service and maintenance calls.

Essential Functions
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company. Good communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not
- Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
- Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
- Makes outbound calls to Club Membership clients to schedule service appointments as needed to make up for any shortfall in repair calls

Minimum Training, Experience and Knowledge Required:
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service experience preferred

JOIN US
Comfort Advisor

This position provides customer options, design, and education in the sale of replacement HVAC systems in a residential and light commercial setting.

Essential Functions
- Presents HVAC system replacement options
- Presents financing options
- Learns One Hour Sales system and ethical practices
- Maintains sales margins in jobs as specified by supervisor
- Conveys a safety-conscious attitude, both on the job and while driving.
- Wears floor savers while in the client’s home
- Maintains company vehicle ensuring that it is clean on both the inside and the outside at all times

Minimum Training, Experience and Knowledge Required:
- High school diploma or equivalent
- Sales experience required
- HVAC trade experience a plus
- Must display strong communication (listening included) skills and technical competence
- Ability to pass a thorough background check and drug screen
- Clean driving record

JOIN US
Dispatcher

This position dispatches all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.

Essential Functions
- Manages the dispatch board to keep field personnel on the move, servicing clients and generating revenue
- Makes every effort to compress call scheduling, effectively maximizing productivity and revenue
- Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
- Re-schedules appointment times at client’s convenience as necessary
- Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Technicians
- Strictly adheres to the “Dispatching for Profits Priority Service Schedule” to ensure the right Technician is sent to the right appointment
- Shares responsibility to ensure that all Technicians arrive at their designated appointments on time
- Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues
- Enters equipment type and age information for systems into SuccessWare software system

Minimum Training, Experience and Knowledge Required:
- High school diploma or equivalent required
- Must have good computer software skills
- Prior customer service experience preferred

JOIN US
Duct Cleaner

This position cleans and sanitizes HVAC duct systems.

Essential Functions
- Performs HVAC duct cleaning
- Focuses on technical excellence in order to help live up to the company’s unique proposition of Always On Time…Or You Don’t Pay A Dime! ®
- Obeys the Code of Ethics, Team Rules and Team Philosophy
- Always maintains a neat work area and inspects that area for cleanliness after completion of each job
- Conveys a safety-conscious attitude, both on the job and while driving
- Wears floor savers while in the client’s home
- Maintains company vehicle, ensuring that it is clean on both the inside and the outside at all times

Minimum Training, Experience and Knowledge Required:
- High school diploma or GED equivalent required
- Must display strong communication skills and technical competence
- Must be self-motivated, self-started, results driven individual
- Must be detail oriented and well organized
- Ability to pass a thorough background check and drug screen
- Clean driving record

JOIN US
General Manager

The General Manager bears the ultimate responsibility for safety, P&L delivery, customer satisfaction and employee engagement, while upholding the ethical standards and reputation of the organization in the community.

Essential Functions
- Ensures vehicles in fleet are maintained both mechanically and visually to company standards
- Develops and delivers business plans to achieve budgeted sales and required profits
- Completes/reviews Daily Management Report (DMR)
- Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc) are achieved
- Conducts performance reviews with each direct report and assists direct reports with holding their team members accountable to performance, behavior and attendance standards
- Places regular phone calls to customers to check on satisfaction
- Reviews payroll reports to ensure hours and pay are correct
- Inspects all field operations to ensure excellent service

Minimum Training, Experience and Knowledge Required:
- Advanced Degree and/or 5+ years of successful home services experience with a track record of increasing responsibility in the same or similar industry
- Strong interpersonal written and verbal communication skills
- Ability to pass a thorough background check and drug screen
- Clean driving record

JOIN US
HVAC Technician

This position performs service, repair and maintenance on HVAC systems in a residential and light commercial setting.

Essential Functions
- Services, maintains and repairs residential and light commercial HVAC systems
- Determines general condition of HVAC systems, and is able to troubleshoot HVAC malfunctions and determine extent of necessary repairs
- Always maintains a neat work area and inspects that area for cleanliness after completion of each job
- Conveys a safety-conscious attitude, both on the job and while driving
- Wears floor savers while in the client’s home
- Maintains company vehicle, ensuring that it is clean on both the inside and the outside at all times

Minimum Training, Experience and Knowledge Required:
- High school diploma or equivalent
- Must have prior, successful experience as a Technician in the HVAC industry
- NATE certification preferred
- Must display strong communication skills and technical competence
- Ability to pass a thorough background check and drug screen
- Clean driving record

JOIN US
Lead Installation Technician

This position will lead a team in the installation of heating and air conditioning replacement systems.

Essential Functions:
- Completes installation paperwork in a neat, timely and accurate manner that reflects all tasks performed for reporting accuracy and future comparison
- Uses drop cloths to protect client’s floors while performing installation
- Always maintains a neat work area and inspects that area for cleanliness after completion of each job
- Conveys a safety-conscious attitude, both on the job and while driving
- Wears floor savers while in the client’s home
- Maintain required production levels
- Maintains company vehicle ensuring that it is clean on both the inside and the outside at all times

Minimum Training, Experience and Knowledge Required:
- High school diploma or equivalent
- Must have prior, successful experience as an Installation Technician in the HVAC industry
- NATE certification preferred
- Must display strong communication skills and technical competence
- Ability to pass a thorough background check and drug screen
- Clean driving record.

JOIN US
Operations Manager

This position requires a highly motivated leader whose primary focus is directing the service, repair and installation activities of the location; through superior service, he or she leads teams to achieve budgeted gross margin requirements

Essential Functions
- Supervises training of staff, checking to ensure associates are meeting expected operational excellence standards – including 100% customer satisfaction
- Achieves the budgeted gross margin outlined in the Company Business Plan by supervising Technicians and Purchasing & Warehouse Coordinator
- Meets with Technicians regularly making sure that the Technicians are well-educated about their specific contributions necessary to achieve the Company Business Plan. Provides effective, ongoing technical and communication training
- Ensures that all production personnel comply with OSHA safety standards
- Ensures that the skills and information provided in the safety training sessions are applied in the workplace
- Protects the company’s assets. Monitors how the trucks, tools and inventory are handled

Minimum Training, Experience and Knowledge Required:
- College/Technical Degree and/or 5+ years of successful home services experience, with a track record of increasing responsibility in the same or similar industry
- Strong interpersonal written and verbal communication skills
- Ability to pass a thorough background check and drug screen
- Clean driving record

JOIN US

 

Want a better idea of what it’s like to work for us? Watch and listen as Mike Rowe interviews One Hour Heating and Air Conditioning employee Shaun Earl about his career.

 

 

A family of home services:

Strong partnerships and a national support system.

Independently owned and operated.