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Chardon - HVAC Technician

Your local One Hour Heating & Air Conditioning has been serving the North East Ohio area since 1973. We promise prompt and professional service to all of our customers. "Always on time, or you don’t pay a dime."™ We look forward to solving all your heating and air conditioning repair, installation and service needs. Call us now to schedule an appointment.
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440.286.1004
888.333.8888
12043 Mayfield Road Chardon, Ohio 44024 License Number: 12292
Available 24/7
  • COMPANY INFO

    Through our years of experience, we have come to realize that the most important thing to our company is you, our customers and our employees. We pride ourselves with the philosophy that family comes first. Our customers and employees are just like one of the family. We offer outstanding service with a guarantee that we're "always on time or you don't pay a dime"™ and that we'll fix the problem right the first time to your 100% satisfaction. Our service technicians are fully trained, drug tested and background checked. From the person who answers your call, to the technician that comes to your home, all of us here at DeBord's One Hour Heating & Air Conditioning® are dedicated to providing you with the best possible service.

Staff

Bret Kratochvil

Bret Kratochvil - Plumbing Technician

Hello my name is Bret Kratochvil. I am often the second set of hands on a job that requires more than one technician. I have been involved with the company since I was very young.  I enjoy working with the other technicians, gaining hands on experience and getting to know our clients and their individual needs. I work both on the plumbing and HVAC side of the company. I recently completed class I, II and III heavy equipment training at PTS and am NCCER certified. I also carry a class A CDL license.

I have started learning more about the waste water side of the business and how to service the systems properly. Although I am still learning a lot about the septic/aeration systems and how to service them, I love learning, meeting clients and seeing new things. I love giving options to customers and helping them figure out what is best for them. I never mention anything , if I don't think it is needed. I believe in the products that are being installed. 

Carl Trometter

Carl Trometter - Purchasing Agent / Warehouse Manager

I deliver parts on site as needed and pick up parts from distributors when ordered.  Our goal is to minimize job delay as fast as possible.  The dispatcher and I are also keeping track of vehicle maintenance and scheduling service as needed.  I inspect equipment as required to keep machines up and running.  I troubleshoot and repair equipment which means ordering replacement parts and performing service to minimize down time.  I receive equipment and complete and process all related paper accurately.  While keeping the shop clean I also wash vehicles when I get the time.  Working for a family owned company is great because we really put our hearts in to what we do here.  I do all of this to ensure that our technicians can provide you the client, the best possible service and not waste your precious time and money. 

Dennis Kratochvil

Dennis Kratochvil - Owner / President

Dennis is a fourth generation plumber and he feels that he could not have picked a greater profession to be in. He enjoys meeting and helping people and improving their quality of life. Dennis enjoys getting up going to work early. He feels that he is surrounded by the best co-workers possible. Their attitudes and their true concern for their co-workers and clients make each day a great day. Dennis is blessed to have three wonderful children, a great wife and so many true friends. He grew up in Chesterland and believes Northeast Ohio is one of the greatest places to live and raise his family. They keep the family busy with sports and various activities. They enjoy water sports, camping, the outdoors, skiing and community activities such as baseball and soccer.

Diane Polakowski-McArdle

Diane Polakowski-McArdle - Bookkeeeping and Accounting

My name is Diane and I am the CSR/Bookeeper. I joined the company in January of 2005. I enjoy working with the public as a customer service representative, as well as the daily challenge of the companies accounting. I’ve lived in Geauga county all of my life, and get a lot of satisfaction out of helping my neighbors and clients.

Jim Merhar

Jim Merhar - HVAC Technician

I started with DeBord's One Hour in March of 2015.  I am excited to be assisting our clients with HVAC service and new installations.  It's a great feeling knowing that you are able to help someone when either their house is too hot or too cold.  I also enjoy working with some of the best technicians in the industry.  

Jim Palicki

Jim Palicki - Plumbing Technician

Jim Palicki has been with Benjamin Franklin Plumbing since 2014.  In his spare time he enjoys spending time with his dog and reading any materials he can get to further his education in the plumbing area. 

Joe Kinkoph

Joe Kinkoph - Dispatcher / CSR

Hi, my name is Joe Kinkoph. I have been a dispatcher here at Benjamin Franklin/DeBord"s One Hour since 2008 and have 8 years prior experience. I love what I do because I have the opportunity to work closely with technicians and customers. I try to ensure that each and every customer of ours is treated how I myself would expect to be treated.

Leona Kratochvil

Leona Kratochvil - Owner / Office Manager

Leona graduated form John Carroll University with a BA in education. After teaching middle school for several years she ventured into the Plumbing, Heating and Cooling industry. In 1989, she became fully entrenched in the industry and has been working with clients ever since. She is the proud mother of three children and lives in the Munson area. 

Lisa Giles

Lisa Giles - Bookkeeeping and Accounting

My name is Lisa Giles. I joined the company in 2006 and have a wide variety of duties in the office. I am married and our children are four cats and a horse.

Mike Taylor

Mike Taylor - HVAC Technician

I started with DeBord's One Hour in 2011 and have enjoyed working in a family oriented atmosphere.  I have three children and live in Hiram.  Helping our clients to get heat and air back up and working is my top priority. 

Bretton Rebol

Bretton Rebol - HVAC Technician

I have been with DeBord's for several years now and am happy to call it home.  The quality of the service we provide and the customer first attitude of everyone here makes it easy to do my job.  I look forward to giving customers the kind of service they deserve and with the team we have, I know it will be accomplished.  I have been in Lake/Geauga Counties my whole life and feel it is a great place to raise my family mostly due to the kindness and attitude of our community and everything we have to offer. 

Jason MacCartney

Jason MacCartney - HVAC Technician

Jason MacCartney has been with the One Hour team since 2010.  Has a very wide range of knowledge and will gladly share it with his clients.  In his off time you can find him enjoying the outdoors and traveling.

Tim Neely

Tim Neely - Lead Service Technician

Tim Neely joined the DeBord One Hour team in 2012 and is a certified HVAC expert.  What he loves most about his job is assisting our clients and making a difference in their lives. 

Tyler Hardman

Tyler Hardman - HVAC Technician

Tyler Hardman a lifelong native of Geauga County started his HVAC career with DeBord's One Hour in 2011.  There is no better feeling than going into a home that has no heat and fixing the unit so that the house is warm once again.  

Anthony Balzano

Anthony Balzano - Plumbing Technician

My name is Anthony Balzano.  I have been with the Benjamin Franklin Plumbing family, since 2013.  I am married to my beautiful wife, Katey, we are currently in the process of adopting a child we named Daxton.  We have three small dogs from Florida that we named Ella, Rusty, and Toby.  My hobbies are to be with family and friends, and in the summer I go fishing on Lake Erie and enjoy the world of boating.  I graduated high school in 2004.  I've been in the plumbing field from that point forward.  In my plumbing background I've been through a broad range of plumbing experience ranging from residential and commercial repairs, remodels, and new installs, both Union and Non-Union companies.  I chose to make Benjamin Franklin my life career for the simple fact of the companies organization, our products, employee respect, and most important our customer service. 

Gary Mills

Gary Mills - Plumbing Technician

Gary Mills has been with Benjamin Franklin Plumbing since 1996.  He is married and has a son.  In his off time he enjoys being in the outdoors, fishing, hunting and riding dirt bikes.  Gary also loves spending time in the great state of Montana. 

Paul Donato

Paul Donato - Plumbing Technician

Paul Donato has been with Benjamin Franklin Plumbing since 1999.  He is married and has a son and two daughters.  In his off time he enjoys hunting and spending time outdoors. 

Ron Laurent

Ron Laurent - Waste Water Service Technician

My name is Ronald W. Laurent. I joined the Benjamin Franklin Company in April 2007. I have approximately 30 years experience as a waste water technician and design and operation specialist. I enjoy the challenge of helping people solve their waste water problems. Hobbies include golfing, fishing and boating.


           Professional affiliations and accreditation's:
                - Ohio Environmental Protection Agency Class A Operators License
                - Ohio Onsite Waste Water Association Associate Member
                - National Environmental Health Association COWITS credential

           Public Service:
                - American legion Atwood Mauck Post 459 Member
                - Post adjutant
                - Executive committee member
                - Ohio Onsite Waste Water Corporation Board of Trustee member
                - Ohio Onsite Waste Water Association currently serving as treasurer and on the board of directors.
Tim Hatzidakis

Tim Hatzidakis - Plumbing Technician

My name is Tim Hatzidakis.  I started with DeBord's Benjamin Franklin Plumbing in 2005.  I live in Lyndhurst with my wife and five children.  I enjoy educating our clients on their various repair options and assisting them with their home purchase decision making. 

Andrew Germ

Andrew Germ - Plumbing Technician


My name is Andrew Germ.  I have been with Benjamin Franklin Plumbing since 2010, but I have been a plumber since 2008.  I love to help other people with plumbing problems.  I own my own home in Willowick.  I am married, and I have a daughter and a dog.
Kristin Hasson

Kristin Hasson - CSR

I'm in charge of keeping our technicians on time and ready to tackle the day with our great clients.  I live in the Chardon area and have 3 wonderful children.  I am excited about assisting our clients and getting to know them. 

Benjamin Franklin

Benjamin Franklin

Dennis Kratochvil as Benjamin Franklin.

  • FEATURED SERVICES

    Weekend, Night or Day -- Same Low Price You Pay! 24 hour Emergency Service! 100% Satisfaction Guarantee!

    Our technicians can help you with your heating and air conditioning needs, such as maintenance, repair and replacement of your old system. DeBord's One Hour Heating & Air Conditioning® guarantes that the technician who comes to your home is reliable and friendly and can get your HVAC job done in a timely fashion, for a competitive price. If you're interested in replacing your system we will send one of our Comfort Advisors to your home to do a FREE home energy analysis and help you design a system that meets your needs. We are licensed, insured, bonded and guarantee all of our work.

     Our guarantees are backed up with the UWIN promise of 100% home-owner satisfaction. DeBord's One Hour Heating & Air Conditioning® is devoted to helping you with all of your HVAC needs. Plumbing & Septic Services Also Available!

  • SERVICES

    • Air Conditioners
    • Air Handlers
    • Boilers
    • Ductwork
    • Furnaces
    • Heat Pumps
    • Indoor Air Quality
    • Maintenance Agreements
    • Thermostats
    • Electric
    • Gas
    • Humidifiers
    • Oil
    • Propane
  • AREAS SERVED

    • Andover
    • Aquilla
    • Ashtabula
    • Auburn
    • Auburn Township
    • Aurora
    • Austinburg
    • Bainbridge
    • Beachwood
    • Bentleyville
    • Bristolville
    • Burton
    • Chagrin Falls
    • Chardon
    • Chesterland
    • Claridon
    • Cleveland
    • Cleveland Heights
    • Concord
    • Conneaut
    • Cortland
    • East Claridon
    • Eastlake
    • Euclid
    • Fairport Harbor
    • Garrettsville
    • Gates Mills
    • Geneva
    • Glenwillow
    • Grand River
    • Highland Heights
    • Hiram
    • Hubbard
    • Hunting Valley
    • Huntsburg
    • Jefferson
    • Kinsman
    • Kirtland
    • Kirtland Hills
    • Lake Aquilla
    • Madison
    • Mantua
    • Mayfield
    • Mayfield Heights
    • Mayfield Village
    • Mentor
    • Mentor on the Lake
    • Mesopotamia
    • Middlefield
    • Montville
    • Moreland Hills
    • Munson Township
    • Newbury
    • North Bloomfield
    • Novelty
    • Orange
    • Orwell
    • Painesville
    • Parkman
    • Pepper Pike
    • Perry
    • Ravenna
    • Rock Creek
    • Rome
    • Rootstown
    • Russell
    • Shaker Heights
    • Shalersville
    • Solon
    • Southington
    • South Russell
    • Thompson
    • University Heights
    • Waite Hill
    • Warren
    • West Farmington
    • Wickliffe
    • Willoughby
    • Willoughby Hills
    • Willowick
    • Windham
    • Windsor
  • SPECIAL OFFERS

    $25 off any repair

    Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
    Expires: 6/16/2016 12:00:00 AM

    5% Senior Discount

    Save 5% Senior Discount
    Expires: 5/31/2018 12:00:00 AM

    5% Veteran Discount

    Save 5% Veteran Discount
    Expires: 5/31/2018 12:00:00 AM

    $35 Off Repair With Coupon

    Save $35 Off Repair With Coupon
    Expires: 5/31/2018 12:00:00 AM

    $100 Off Furnace Or Air Conditioning Installation

    Save $100 Off Furnace Or Air Conditioning Installation
    Expires: 5/31/2018 12:00:00 AM

    $50 Off Water Heater Installation

    Save $50 Off Water Heater Installation
    Expires: 5/31/2018 12:00:00 AM
  • FINANCING

  • Maintenance Program

    The One Hour Heating & Air Conditioning® maintenance agreement, Comfort Club™, provides you with regular system checks. 

    A Comfort Club™ agreement will keep your system running at its peak.


    CLICK HERE TO FIND OUT MORE

  • COMPANY NEWS

    • Happy Ending to Home Explosion


      The Taylor’s, of Chesterland, heard what sounded like an explosion in their home. They hurried through their house to find the source of booming noise. As they approached the furnace they saw smoke rolling out the openings of the machine. Luckily, the coldest days of the season had passed, but the elderly couple, 80 and 81, wasn’t sure how they would replace the unit before cold weather returned. Living primarily on their monthly Social Security checks, the retired carpenter and caregiver didn’t have much expendable income.

      The Taylor’s called their HVAC service company, DeBord’s One Hour Heating & Air, to find out their options. With repair out of picture, One Hour’s Mark Beldon, went to the home to give a replacement estimate. When he learned of the couple’s financial situation, he wanted to find a way to help. He returned to the shop and went straight to owner, Leona Kratochvil with the Taylors’ story. He volunteered his own time and resources, but Kratochvil quickly decided the company should help.

      “When you see someone that is truly in need, and you have the ability and resources to help, it only seems natural to do so,” Kratochvil said of her decision. “I look at the Taylors’ background as a carpenter and caregiver, and have to believe that they have done their share of giving back to the community through the years. They have both worked very hard during their lives and this is our way of saying ‘thank you’ and paying it forward.”

      As a business owner, Kratochvil believes it is the duty businesses to give back to the community whenever possible. “By assisting the Taylor’s we are lifting one of the burdens that they have and allowing them to concentrate on other more important things in their lives,” Kratochvil explained. “Figuring out how you are going to stay warm when the weather changes is something no one should have to worry about. It’s important for each of us to take a vested interest in our neighbors, friends and families.” Goodman provided the heating system to DeBord’s One Hour at a reduced cost.

      The installation is scheduled for the morning of May 5, 2011. Staff from DeBord’s Benjamin Franklin Plumbing will also participate in the installation.

    • Local Business Walks for Fellow colleague


      Cleveland, OH – (October 4, 2012) In June of 2010, Billie Jo Schuth noticed a white spot in the back of her throat with some minor pain. She was tested for strep repeatedly, but each time the results came back negative. Later that month, she was diagnosed with Chronic Myeloid Leukemia (CML).

      Chronic myeloid leukemia (CML) is a cancer of the bone marrow and blood and is one of four main types of leukemia. Billie is currently undergoing chemotherapy treatments for her cancer and plans to participate in the Light The Night® Walk with her Benjamin Franklin Plumbing® and DeBord’s One Hour Heating and Air Conditioning® colleagues this October.

      The event, organized by the Leukemia & Lymphoma Society (LLS), helps raise funds for blood cancer research. "The entire office has been very supportive of Billie and is teaming up to help her through this challenge by participating in the walk and in other ways," said Benjamin Franklin Plumbing and DeBord’s One Hour Heating and Air Conditioning General Manager Leona Kratochvil. "We want to encourage other local businesses and the community to help support the research efforts or to help in any way they can."

      The group to date has raised over $4,950 for the cause. The LLS Northern Ohio Chapter's goal is to raise over $750,000 at the Light the Night Walks in Cleveland, Akron and Toledo. The local business has also teamed up with the West Geauga High School and involved students in the Pennies for Patients school program. "The fundraiser is currently underway and the kids are excited to contribute for a worthy cause," said Kratochvil. Each year, in communities all across the United States and Canada teams of families, friends, co-workers and local and national corporations come together to raise funds for this event and bring help and hope to people battling blood cancers. Every Light the Night walker is encouraged to become a Champion For Cures by raising $100 or more to help fight blood cancer. "The survival rate for many blood cancer patients in North America has doubled, tripled or even quadrupled since the 1960s. This is a result of individuals, families and companies, like Benjamin Franklin Plumbing and One Hour Heating and Air Conditioning," said Daryl Rakosy, Northern Ohio Light the Night Walk Director.

      In 2011, LLS’s Light the Night Walks raised over $51 million with a goal of $55.5 million for this year. According to the LLS, CML affects mostly adults. The chance of getting CML increases in people aged 65 years and older. However, people can develop CML at any age.

      To find out more about forming a team or participating in Light The Night Walk visit www.lightthenight.org/noh or call 216.264.5691.

    • Volunteer Plumbers Pitch In At American Legion Post


      They Came.

      They Plumbed.

      And they honored the importance of local veterans with their volunteerism.                     

      Several plumbers volunteered a day's worth of work to fix assorted plumbing issues at the Burton American Legion Atwood-Mauck Post 459 headquarters on Goodwin Street last Saturday.

      Many of the volunteers served in the military, said Post Commander Frank McBride. 

      One of the plumbers, Ron Laurent of Middlefield Village, works for Benjamin Franklin Plumbing in Chardon.

      Recently, Laurent said he told Benjamin Franklin Operations Manager Michael Kobella about the post's needs. 

      "Ron works for us and does well," Kobella said. "So we thought we'd help the legion out."

      Laurent said the post has had some issues for some time. Coincidentally, Benjamin Franklin had been planning to offer a plumbing services discount to veterans. 

      When Laurent mentioned the legion issue to Kobella, it was a no-brainer for the operations manager: The company would chip in and offer to get the job done. 

      "A ton of plumbers volunteered," Laurent said. "It was great."

      Initial analysis was estimated to take four to five hours, with the entire job scheduled to be completed by the end of the day. Plumbers were slated to inspect both inside and outside systems, McBride said.

      "We're looking at footer tile work, outside and concrete block work inside," McBride said of the repairs. "Basically, it's a combination of a lot of things that we'll be doing."

      The two-story, yellow-brick and frame structure contains several meeting rooms, a kitchen, a bathroom and workspaces. 

      The building, located in a valley on Goodwin Street, was built in the early 1960s, several Legion officials estimated, calling the building "a godsend."

      We are so grateful that Benjamin Franklin in doing this," said legion post president Mike Karlinsky.

      Laurent said he loved being part of the post for its close-knit feel over the past six years of his membership term.

      "We do food drives, talk to sick and ill veterans, and even have a scholarship," Laurent said. "But we are also promoting the importance of honoring veterans to the public."

      Karlinsky and McBride said several of the workers served in different branches of the military, while one served at a nearby legion post. 

      "How many companies do you see do this?" Karlinsky asked, adding Benjamin Franklin's service discount was set to begin Saturday. 

      The Legion - currently sporting 130 members - began operations in 1920, but moved to Burton on Feb. 13, 1933.

      It was named after World War I veterans George Atwood, of Middlefield Village, and Stanley Mauck, of Burton Village. 

      Respectively, Atwood passed away Sept. 6. 1918, while Mauck died march 30, 1918, according to the post's charter. 

      In all, about seven Benjamin Franklin employees showed up, plus several office staff members who cooked the workers food during last Saturday's downpours. 

      Other support systems, such as the legion's Women's Auxiliary, chipped in their support by helping with lunch, said auxiliary member Jane Koroshes.

      "We are here for whatever the men need," Koroshes said. "We're here to stand beside them if they need anything."

      For more information or to become a member of the post, contact McBride at 440-834-8083 or Karlinsky at 440-286-1202. The American legion is located at 14052 Goodwin St. in Burton Village. 

      Story By: Josh Echt

       

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