Who is this service for and how can we reach you? (Required)
Select a preferred date and time for your service call. (Required)
Job Description (Optional)
Please let us know the postal code of the location you'd like serviced. (Required)
Bill Fortner has served the company and industry since 1988. Various positions he has held include installer, service technician, New Construction Field Supervisor, Estimating Manager, Service Manger, and General Manager. He graduated with honors at ITT Technical institute for heating, ventilation, and air conditioning in 1988. Bill is focused on delivering an exceptional experience to One Hour's customers and making the company one of the most desired places to work.
He has been married for 25 years to his wife Shirley and they have 3 children.
The foundation of KC Arnold’s career in the Residential Replacement and Retrofit Industry is built upon the principles of integrity, teamwork and exceptional customer service. Since 1993, KC served as Installation Assistant, Installation Foreman, Field, Superintendent, Estimator, Comfort Advisor and Sales Manager. KC is passionate about working with his team of home comfort specialists, whose success is measured: One happy customer at a time.
KC, proud father of four children, loves spending time with his family and wife, Dana, of 30 years.
I've been serving in the HVAC industry since 1994, starting my career as a Customer Service Representative, working my way through Sales Management in both Residential and Commercial. I've also worked in Residential and Commercial Design area and as a Distributor representative. Maintaining both National Comfort Institute (NCI) and National Environmental Balancing Bureau (NEBB) certifications since 2003, ductwork design and airflow are my passion. I’ve been with One Hour since 2010 and I’m committed, along with everyone else at One Hour, to maintaining our status as Houston’s best HVAC Contractor.
I’m a father of two, play some golf when I can and enjoy the beach.
I am a 2nd generation AC man and have spent 17 years in the HVAC industry here in Houston. I started in this business as an installation helper, then progressed to running Service as a diagnostic Technician, and a role in the Purchasing side of business. My experience also includes managing my families A/C Company for 6yrs. Since I have served in all aspects of this business, It enabled me to learn a tremendous amount about our trade and the people that we service. I would like to think my dedication to customer service and high level of integrity is why I am in the position I am today. Here at One Hour Air we want that same mindset to come through in our service to all of our customers. We will always do what is right for the customer at any cost and have the best guarantees I have ever seen in the industry. I am proud to work here at One Hour and I am prepared to do what ever it takes to prove that we are the best company around and deserve to have your business.
I have been married for 10 years to my wonderful wife Cheree and I have 2 great children.
Your home's heating and air conditioning systems keep you comfortable but you really only notice them when something goes wrong.
At One Hour Heating & Air Conditioning®, we know that every home owner and every home itself is different. As a service partner of Direct Energy®, we are proud to offer the Home ComfortCollection™, protection plans designed to fit your home's needs.
CLICK HERE TO FIND OUT MORE
One Hour Air Conditioning and Heating Houston received the 2014 Distinction Award at the Better Business Bureau Awards for Excellence luncheon held Wednesday, May 7 at the Westin Galleria. This was One Hour Air Conditioning and Heating Houston eighth time to be recognized by the BBB for service excellence.
The BBB Awards for Excellence recognizes businesses and non-profits for their achievements and commitment to overall excellence and quality in the workplace. Proceeds from the event help fund the BBB Education Foundation which educates consumers about scams and fraudulent business practices in the Greater Houston area.
When asked what it means to One Hour Air Conditioning and Heating Houston to receive this recognition, Bill Fortner, General Manager, states “We work hard to provide top notch service to our customers and clients and it is an honor to be recognized for our efforts.”