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Chris Baumann, One Hour Heating & Air Conditioning and Benjamin Franklin Plumbing Franchisee - Peoria, IL

"We went to a Discovery Day and we were just blown away… Go to a Discovery Day, talk to these contractors who are in the One Hour system to see what the difference is because until you can touch and feel it, you’re just thinking franchise. And it’s not a franchise. It’s a family."

"The benefits of franchise really take me back to 2003 when my father and I had a discussion and he said Scott it’s a 45-year-old family business and it’s your choice. You can try and do it independently or you can hook up with these brands. It was an easy decision."