I just want to thank you for the service you've provided over the years. Recently, Adam Gill came out to give me my regular service examination of my heating system. Just as he was the last time he came, he was thorough and went above and beyond to make sure my system was in Tip-Top shape. He is an excellent employee for your company. He also represents your company in the absolute best light. Thanks Adam for a job well done!
- Wayne WhaleyConcord, NC
I want to thank Steve, Shawn, Matt, and Justin for a superb job replacing my air conditioner and heating unit. They were very thorough and did not mind answering my questions about the new units. I will recommend One Hour Heating & Air Conditioning to my friends. I enjoyed the crew and the teamwork they displayed was unmatched. The team worked in concert with one another and the install on the units was done seamlessly. You should be proud of Matt and the other team members because from what I've seen from them they bring a great value to your company. Thank you for the excellent work you provided my family.
In the pouring rain Austin came and was outside thawing out 8" of ice that had built up... Problem solved and he only charged me $99 total!! I trust One Hour AC/Heating.. they're like no other.
- Susana C.
Jonathan W. was personable, friendly, professional, thorough, honest in his evaluation and worked hard! You have a jewel in this young man.....he is a keeper!
Hope is the epitome of excellence in customer service and professionalism. She explained the process of repairing my A/C every step of the way and gave me what the estimate before each action. I understand my unit SO much better due to her detailed explanation of how the whole system operates and I truly appreciated her maintenance suggestions to extend the life of my units. Excellent job! You have a loyal customer here!
- Jonathan P.
I want to thank One Hour for resolving my A/C unit problem. Everyone that came out was amazing. My husband and I are so impressed with their commitment to make sure that we were happy and pleased with their work. Thanks One Hour!
I want to thank you for your excellent service. Abdiel answered all my questions and was very professional. He gave me peace of mind and complete comfort. I know I am in good hands with your company.
Austin was my tech. He was on time, courteous and professional. Same day service!! Everything is "cool" now!
Wiley was super helpful in explaining the problem, offering cost efficient solutions, and even helping us the following week when we filed our home warranty claim. I will be asking for his support for any and all future needs. He was GREAT!
Gary’s had replaced my air conditioner a couple of years ago. I called them because I smelled a little musty smell from one of my vents. They came out and found my problem quickly, got it fixed and checked my air while they were here. This company gives such great service and their people they have sent out are extremely nice and fast. This time since the covid19, they wore masks the entire time. Best company I have ever used
I set up an appointment to have our unit serviced, and Ivan was our technician. He arrived on time, and was very professional. He serviced the unit for the price that was advertised in their TV commercial. We were very pleased with the work he did, and would recommend this company to anyone needing service.
Doug and Nick did the startup of our new air conditioning unit. They arrived on time, were very nice young men, explained everything at the end and were very qualified technicians. They cleaned everything up when they left. Overall great experience!
J. Thomas did a fantastic job. He was very polite and very humble. I recommend him and One Hour.
Jimmy C. came and helped us get the financing to replace our 13 year old unit. He was VERY professional and helpful! The crew that did the work were also fantastic! They had our new unit installed and running that same day! Amazing experience! Thank you!
Two years ago we called because it was the dead of summer and our AC went out. They came out the next day and had us up and running (replaced motor). This year we started having issues again (our system was about 15 years old). We were going to see about a new system anyway. Was given a quote on Monday and they had a new system in on Wednesday. The men were professional, cleaned up and removed old system. We are extremely pleased with the system and service. I would recommend these folks to anyone.
I would like to give a big shout out to One Hour Heating & Air Conditioning for the OUTSTANDING work they performed replacing my air conditioner and furnace. Their workers were on time, courteous, and informative! I had contacted many companies for estimates and One Hour Heating and Air Conditioning was by far the best price! They offered different options to choose from and all were reasonably priced and MUCH lower then all rest! I have dealt with other contractors who try to rip off the homeowner only to line their pockets. So I am happy to have found an HONEST Company! So if you are looking for an honest, trustworthy, courteous company that stands behind their quotes and work then One Hour Heating & Air Conditioning is it!
This is the first time I have used One Hour Heating and Air Conditioning, and I am truly happy that I called them. Their workers are very knowledgeable, friendly, and very professional. I look forward to using One Hour for all my Heating and Air Conditioning needs.
In one week, I had my quote, financing approved, and then my heat pump installed! Only three hours to remove my old unit and get the new unit in. Really great service!
Ray was very helpful answering my questions. He was professional and very friendly. A+ service!
Jason was here today for our checkup. He has been out to us several times. He always takes the time to explain everything and answers all our questions. He's always careful with our things. He is the most pleasant person.
Josh was very helpful and informative as well as extremely friendly. He had no issues with my three pups (who all enjoyed his presence as well). He went through everything very thoroughly with me and my daughter. I enjoyed his kind attitude and his wonderful work. Keep up the great work, Josh and One Hour!!
We have had the pleasure of having a few people from One Hour out to our house recently - first for furnace replacement (Tom), then vent cleaning (Max). All employees are super nice and professional and it was nice getting a call when they were on their way along with a bio and pic of who was coming. We will definitely recommend your company to anyone we know - just wanted to say THANK YOU to all employees for your wonderful service!
We just purchased a new furnace and A/C through One Hour Heating and AC. The representative Michael was very professional. He addressed all of our questions and concerns and arranged for the installers to come out the very next day. The technicians were efficient, clean, and quick. Everything went smoothly. Michael is an asset to the company. Heating and Cooling has always been quick to respond and the job is done well.
Darrell was here very promptly. He was very personable and explained everything I had questions about. Highly recommend him!
Todd serviced my HVAC unit today. He is a great representative for your company. Professional, courteous, friendly, and knowledgeable. I am completely satisfied.
I would like to thank Jasmine for the knowledge, professionalism, and great sense of humor she provided while performing an annual furnace checkup for me. She took time to explain to me in detail what she was checking and cleaning, as well as principal basics of how my furnace functioned. Kudos, Jasmine, for all your hard work and pleasant demeanor.
James was very knowledgeable and professional. I always appreciate the quality service offered by your company!
Today One Hour Heating and Air Conditioning came to my home for a service call to replace the flu pipe and the collar for my air conditioner/heating system. The technicians they sent were Senecca and Dillon. They were both very professional and got right to work as soon as they arrived. They were courteous and answered any questions I had. I have called on One Hour Heating and Air Conditioning in the past, and I will continue to do so in the future. Their customer service as well as the work they do are beyond compare. I highly recommend them for any of your heating and air conditioning needs. Great Job!
Hank and Mark were amazing! Friendly, informative, quick, and thorough. I look forward to working with them in the future.
One Hour visited my mother-in-law's home to perform a routine heating inspection of her HVAC system. My mother-in-law is 84, lives alone, and on social security. Matt and Brandon's primary concern was customer satisfaction, coupled with a lot of empathy toward my mother-in law's situation. Do not hesitate to do business with One Hour in Baton Rouge. This location is kind, considerate and responsive. Thanks Matt and Brandon!
Dave is a pleasure to work with. Very pleasant and thorough.
Had Jose Alamo here today and again was polite, efficient, and finished the job quickly! Highly recommend One Hour!
Would like to comment on the excellent, timely service we received for our furnace problem. A special thanks to the service tech Daniel S. for his excellent customer service and repair. Thank You!
I called about a problem with heater in a home I had just purchased, and it turned out that "One Hour" was the company that had installed it just one year prior. They came out to take care of the problem, promptly, and as it turned out the work was under warranty. This was a pleasant surprise and a wonderful experience. Going forward, I will have them do the work on any furnace or plumbing issue I have. They are fast, courteous, and dedicated to great service. Thanks again!
The installation team was professional and speedy. The appreciation shown to me for being a customer afterward was awesome! This company is the real thing.
Great service from One Hour Heating & Air Conditioning! My technicians were friendly and on-time. They didn't try for a hard sell — they just gave me helpful advice.
Their prompt and courteous services are something a lot of tradesmen have forgotten over the years.
No need to wait a week — just call One Hour. When I scheduled, the technicians came the very next morning, on time!
I can't express enough how deeply satisfied I am with One Hour Heating & Air Conditioning. I have had them for 10 plus years, and I can't say enough good things about these people.