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Joshua was pleasant, respectful, knowledgeable, and conveyed all the details to me with pictures. Love his professionalism. Thank you for such a great customer service experience. As far as the price…I’m not sure it was a bit pricey to me but I never had the type of service performed on my unit before. I’ll have to ask around on that part but the customer service and work was great…thanks again.
River City One Hour came highly recommended by a friend, and I’m so glad I called them! The customer service was great from start to finish, from scheduling the appointment to letting me know the technician was on the way. Cody was professional, knowledgeable, and thorough. He took pictures of the issues he found and explained everything clearly, including what needed attention right away. The total price of all the recommended service was a little higher than I expected, but I really appreciated that there was no pressure to make a decision. He gave me the information and let me decide what was best for me. I was so impressed with the service that I signed up for their monthly maintenance plan. Highly recommend River City One Hour and Cody!
We had an excellent experience with River City One Hour Air Conditioning & Heating from start to finish. From the very first phone call, the office staff was extremely professional, helpful, and courteous. Their customer service was truly outstanding. Our technician, John Leo, was amazing. He was knowledgeable, professional, respectful, and took the time to make sure everything was properly taken care of. The level of service he provided was exceptional, and we could not be more satisfied with the entire experience. I honestly cannot thank the team enough for their professionalism and excellent service. It is refreshing to deal with a company that truly cares about its customers. I will definitely be recommending River City One Hour Air to anyone who needs AC or HVAC service. Thank you again to the entire team, and especially to John Leo, for such a great experience
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We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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