What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Air Conditioning & Heating of Jackson

5.0

(123 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Jackson, TN

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgeable

5.0

(123 reviews)

Dedrick Cross

04-10-2025

“I had a Mr. Bill and Mr. Prince come through today and change my unit. The guys did an awesome job. From here on out I don't want nobody but One Hour Heating and Air working on my units on my properties .”

Lori Williams

04-09-2025

“Prince arrived on time, super helpful, and explained everything clearly. I would highly recommend their services!”

Stylish DeZ

03-13-2025

“Did amazing work with replacing our unit & making sure it was done correctly! We are definitely lifetime customers!”

Gureka Smith

09-14-2024

“They was very nice and helpful”

Diana Martin

09-13-2024

“Mr. Bill was great, very punctual and got my ac working.”

Kamili

05-15-2024

“Amazing company”

Brockston Hines

05-10-2024

“They are great and fast... They will get the job done.”

Joshua Regalado

04-18-2024

“Bill explained everything and was very knowledgeable. I’ll definitely keep them in mind in the future.”

jaclyn Gaiser

04-16-2024

“Great place very fast and professional. Bill was my technician he had the problem diagnosed and fixed within half an hour. I'm extremely happy and highly recommend!”

Jarrett O

04-03-2024

“Great work. Superb customer service. Very thorough and friendly. Definitely recommend”

Special Offers

Mention these discounts at time of service

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Club membership starting @ $9.99/m

Annual Heating & Cooling Inspection -Reduced Service Call fees -10% off Repairs and Services & much more...

Expires: 2025-12-30

Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
Refer A Friend, Receive Up To $100

At One Hour Air Conditioning & Heating, we value your patronage, and we kindly request you recommend us to your loved ones so they can experience our services. In return for each referral that results in a new customer, we offer our sincere gratitude. For any referral you give us: -If One Hour AC & Heating does a Service Call, you will receive $25 -If One Hour AC & Heating replaces their old HVAC system, you will receive $100 -If One Hour AC & Heating replaces their water Heater, you will receive $30

Expires: 2025-08-31

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we’re an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

0% Financing Available

Prioritize your comfort without fronting the entire bill on day 1 – contact us today to learn more about financing options.

Discover Your Options

Meet the Jackson Team

Bill Minor

Technician

Bill is an experienced technician that is customer service driven. For over 15 years, Bill has been a noteworthy leader with a law enforcement background. You may know him from his work as the HVAC instructor at Fayette Ware High School and TCAT Whiteville. In my spare time, I enjoy taking trips. I am elated that I joined the One Hour Family!
LaKendrick McNeil

Technician

I have a military background with the United States Army. I love the game of football and basketball. My hobby is rebuilding engines. I'm currently helping my grandfather rebuild an engine on his favorite truck. I am bursting with pride when I serve my customers and get things running smoothly again!