Our Guarantees

Ensuring Peace of Mind with Quality Service

At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.

On-Time Guarantees

Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®

UWIN® Guarantee

UWIN guarantee badge

UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.

In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.

Click here to submit a claim

Contact Our Team Today at (800) 893-3523!

At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.

Here For You When You Need Us Most!
  • ‘Round the Clock Availability

    No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.

  • 100% Satisfaction Guarantee

    We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.

  • StraightForward Pricing® Guide

    Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!

  • Always On Time…Or You Don’t Pay A Dime!®

    We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

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