At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.84
(165923 reviews)
Dorothy Olson
in the last week
“Exceptional Service and Support – Highly Recommend!
I can’t say enough good things about One Hour Heating and Air Conditioning! I first reached out to them for an emergency air conditioning issue, and even though it was in the middle of the night, Britney took my call with such warmth and professionalism. It was a long process, but she really set the tone for the excellent service to come.
Jordan, the technician who arrived to assist, was beyond kind and patient. He helped us with the installation of a new air conditioner, and we were really impressed with his attention to detail. The company also provided some great discounts, which made the whole experience even better!
Unfortunately, we encountered a manufacturer issue with the unit, but the team was incredibly prompt and responsive in addressing it. They made multiple follow-up visits to ensure everything was working properly, and each time they arrived, they were professional, courteous, and on-time. I was especially impressed by how they took the time to clean up after the installation and repairs, leaving no mess behind.
What truly stands out is their commitment to making sure everything was working as it should. A week later, they even checked in to ensure we were still satisfied. Their honesty, excellent customer service, and fair pricing make them a company I would highly recommend to anyone.
—-Dorothy”
Steve Ultsh
in the last week
“I wouldn’t say Josh did a good job, he did an amazing job. Explains everything he’s doing and why. Great employee to have for sure. Thanks again for helping us with our issue.”
Heather Faulkner
in the last week
“What a fabulous company!!! I called Friday morning because my system was failing, by Friday afternoon they had sent out Matt! He was very knowledgeable, polite and knew his products and services!! I needed a new system and duct work (which I knew) he spent his time and coordinated to get his team out here the very next day on a Saturday to get my new system installed!! Greg,Jimmy and Chris were the crew who came and man I can not say enough about these guys, absolutely ROCKSTARS! They stayed here as long as it took to get the job done and did a phenomenal job, especially with how hot it was for them! Definitely recommend One Hour heating and air out of Bradenton to service your home in the Punta Gorda/Deep creek area!!”
Jeffrey Morrison
in the last week
“I have accepted a position with this company. They have great values and morals when it comes to customer service, work ethic, and customer safety.”
Aquarius Smith
in the last week
“I can’t say enough great things about Justin at 1 Hour Heating and Cooling! From the moment he arrived, he was professional, knowledgeable, and incredibly courteous. He took the time to explain the issue with my system in a way that was easy to understand and offered clear, honest recommendations without any pressure.
Justin worked efficiently and made sure everything was running perfectly before he left. He even gave helpful tips for maintaining the unit moving forward. It’s rare to find someone who combines great technical skill with outstanding customer service—Justin is one of those rare finds!
If you’re looking for reliable, top-notch HVAC service, ask for Justin—you won’t be disappointed!”
Joyce Cooper
in the last week
“Eric showed up the allotted time he said he would arrive. He was pleasant, knowledgeable and proffessional. He went over step by step as to what he was checking for and what he was doing. He took time to answer my questions without appearing annoyed while he continued to do his job. He did not try to sell me a new unit or tell me I needed anything more than a repair job and continued service. I am so happy and relived that I called One Hour Service and look forward to a continued relationship with them. Hope I get Eric every time I call. Thank you Eric it was a pleasure meeting you today.”
Deb Ratliff
in the last week
“Shout-Out to Alex Santana – One Hour Heating and Air Conditioning
I want to give a big thank you to Alex Santana from One Hour Heating and Air Conditioning. He came out to our home on 07/01/2025 to check our air conditioning and did a fantastic job.
Alex took the time to clearly explain what the issue might be and walked us through the possible solutions. His attention to detail was outstanding, and we truly appreciate his professionalism, insight, and willingness to help.
Thank you, Alex, for your excellent service!”
Myiea Patterson (Myieajp)
in the last week
“This is our second time calling this company. We have had ongoing issues with our ac and furnace unit but we called to have it checked out. We have been told by other companies this or that may be the issue without ever giving specific findings. They both times were able to identify the issue and fix it quickly. The technician was friendly and explained what to do to prevent the current problem we were experiencing. I recommend this company if you don’t want unnecessary repairs and want the job done right.”
Fly By Nite
in the last week
“Great service! Hunter was pleasant to deal with during routine maintenance. One hour heating and Cooling has never let me down when something breaks or is just maintenance. They always let you know what is going on and can even fit you in early sometimes.”
eric Sw
in the last week
“These people are very good people, great at what they do and they really helped us out. Matthew was awesome and really showed that he cared and valued us. Working in customer service myself I can say that Matthew is a winner. He didn't just help us but he was early and fast as well. Very much appreciated and I would recommend them to anyone. Also found out they have 4x4 trucks now for the winter. Keep that in mind when your stuff goes out this next winter and it's snowing.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
