At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Google Schema
Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(151629 reviews)
Lorraine R Savage
in the last week
“Bailey was very professional, he explained everything so I could understand it. He went above and beyond to make sure everything was working right and even got me a same day appointment for my AC unit. I would hardly recommend him for anybody needing this kind of repairs. Thank you so much.”
Pam Cinadr
in the last week
“Eli was friendly, very knowledgeable and quickly corrected the situation. It was a simple concern that someone at a call center could have given me suggestions and saved him a trip and me $79.”
Jen Fleming
in the last week
“Our furnace wasn't heating the house at all. Even though we're not far from nicer weather, it still was an artic feeling temperature in the house of 58°. Not having a relationship established with a company for major home services makes emergency type situations extremely stressful and a little scary to be honest! I picked a couple different companies that did service in our area and looked at customer reviews and sent a message to 3. Northern One Hour Heating and Air Conditioning was the first to respond. The person I then received a call from was impressive with the attention given to how I was feeling matching what I was saying and responded accordingly. Erin was the technician to come and was here in in less than 2 hours. She was professional, knowledgeable, and wonderful to deal with. She was thorough and took the extra time to explain everything and answered all of my questions. Erin found the issue and had everything up and running in no time. Even with it being a pretty basic fix, she didn't cut corners and gave attention to detail which overall left me feeling comfortable and confident in my choice to use Northern One Hour. I would absolutely recommend them to anyone and will continue to use them moving forward. I'm relieved to know I now have my "go to" for everything HVAC! You're awesome Erin and thank you again for everything!!”
Gil jv
in the last week
“Not just professional but the human touch makes Joshua a great service provider.
I am very happy on how he was able to walk me through the situation and options to get the job done. Thanks.”
Matthew M
in the last week
“John was a great tech. He explained everything and checked every part of our AC to ensure it was running properly. He was able to find our issue (that was nearly impossible to find). Definitely recommend John and One Hour Air Conditioning and Heating of Niceville.”
Jimmy Lollar
in the last week
“One Hour Air is the best! Ze came and did our regular check-up. All of the folks at One Hour are more than capable and know their business. The front office staff does an excellent job at communicating with their customer base. I love being able to schedule appointments and communicate with them for any reason by text. Thanks, Ze for doing a great job and advising us on greater ways to improve our HVAC efficiency. We've already implemented your first recommendation and we're looking into our options for implementing the other!”
Julia D
in the last week
“I love One Hour Heating! I had my furnace replaced by them a year ago and now I have their membership. They called me yesterday about my annual tune up for my furnace and were able to schedule an appointment for today. They are always on time and their technicians are wonderful! Troy was kind, helpful and gave me some great advice to keep my furnace and humidifier running efficiently and safely! I highly recommend. ⭐️⭐️⭐️⭐️⭐️”
Ataur Goni Polash
in the last week
“I am absolutely thrilled with the exceptional service I received from One Hour Heating and Air Conditioning Company!
Last summer, Ali from One Hour Heating and Air Conditioning installed a new AC unit at my home, and he did an outstanding job. His professionalism, attention to detail, and courtesy left a lasting impression.
This winter, I faced a nightmare with my furnace, which was poorly installed by another company. However, when I called Joe at One Hour Heating and Air Conditioning to install a new humidifier, he sent Ali to my rescue once again!
Not only did Ali install the humidifier with precision and care, but he also took the initiative to fix the botched furnace installation from the previous company. His expertise and dedication are truly commendable!
I must also praise Joe for his exceptional customer service. He consistently provides competitive pricing and ensures that his team delivers top-notch work.
The combination of Ali's technical expertise and Joe's customer-centric approach makes One Hour Heating and Air Conditioning the go-to choice for all my HVAC needs. I highly recommend them to anyone seeking reliable, efficient, and affordable heating and cooling solutions!
Kudos to Ali and Joe for an outstanding job!”
Terrye Howell
in the last week
“I had the pleasure to have Willie O. And Champion C. as my technicians. They were very professional, patient, personable, knowledgeable, and helpful. It was a nice experience.
I have always had good technicians from One Hour Air. Thank you for giving me a nice experience every time.”
Eddie Willis III
in the last week
“Excellent and Courteous Service!
Fernando just came by and confirmed that the inducer is bad as well. I really appreciate the prompt and courteous service from Joe throughout this process. Looking forward to hearing back soon. I'm not in the market for a new furnace, so I truly appreciate any options they can provide. Great service overall!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
