At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(151476 reviews)
Jada Richardson
in the last week
“Excellent professional work and service”
Fran Soper
in the last week
“Amber did a great job. I say that because she had to clean up all the mistakes that were caused by the installers of my new HVAC last May. This is the second time someone has corrected the mistakes. All that being said, I will say at this time I am so upset and have been for years with Petrie One Hour Heating And Cooling. They are high pressuring in sales. Brendan who sold me my unit was such a high pressuring man and then the two young men that came out to put it in were too young. They did not have the experience and then it was a rainy day, which I asked they not install on that day but again Brandon said I had no say in that, which caused them to drag mud in and out of the house andin the lower level where the HVAC was located. I had to clean my carpet after it was finished. I cannot tell you how upset I have been with the service, the battle I had about even receiving an invoice and other information about what kind of a HVAC I even had installed. For a cost of over $12,000, there were no documents given to me at all. From the very start with the high pressuring from the sales person, Brandon, to the very expensive cost of this HVAC, to the Installation, to the lack of any response regarding concerns I’ve had, Pietre One Hour has not been supportive. I’m so sorry i continued to be loyal to them as they certainly were not loyal to me a 25 year Customer. Unfortunately I now learn of their bad reputation by many others. I only hope this message will help others not to experience what I have, Thank you, Amber for all you did for me: cleaning out of my dehumidifier, which One Hour was supposed to be maintaining for me and had not, for finding all the other Installation errors in my HVAC, for making me feel like I finally received some service that was much needed. Please be aware when making this very costly purchase that you have a good installer and service provider behind you.
Fran Soper”
Heather Leblanc
in the last week
“Excellent service. Joseph evaluated our system thoroughly before moving forward with repairs. He was straight up and walked me through every part of the system that needed repairs or upgrades to keep my newer system in working condition. He had it running very quickly and more importantly addressed issues that could damage our equipment down the road. He was able to answer all questions and very professional.The company responded immediately after booking an appointment .I feel the prices were fair and the service is top notch.”
Ashlei Wiesenhahn
in the last week
“Tony (Jose) was so great! He got way way more than he bargained for with our project- was just suppose to be 2 outlet installs. With old houses like ours, it just wasn't that simple. But, he was professional, courteous, and let us know of the cost each step so there weren't any surprises.
Appreciated that considering everything we've been through with this old house and revolving door of contractors.”
Alma Ramos
in the last week
“One Hour Heating and Conditioning are the best. They had the most professional and knowledgeable techs we have ever dealt with. Kenneth and Max are amazing!! We would highly recommend. They did not push or try to sale something that was not necessary.”
Elena Vela
in the last week
“Anthony did great. He explained all the details. Great job.”
Kelly Bryant
in the last week
“Eric Carlon came out free of charge to look at my hvac system that needs replacing. He was professional, friendly, and honest. Of all three attributes honestly outweighs them all. He climbed up to look into my attic
went down into my crawl space, and
gave me estimates for all of the
scenarios I presented him. He took his
time and he was very thorough.
With all of my questions and apprehension, His patience was very much appreciated. His knowledge, honesty, professionalism, and patience make me believe that One Hour Heating and Air is the right choice.”
Christine Macdonald
in the last week
“Drew was at my house for an estimate less than one hour from my call. He called 30 minutes out. Estimate was reasonable and start date for the work also reasonable!”
Mary Hoy
in the last week
“The guys from One Hour Heating and Air Conditioning did a fantastic job cleaning my ductwork and dryer vent. Arrived on time worked efficiently and were done quickly. My house smells so fresh and clean! Wish I’d called much sooner. Definitely recommend for anyone needing vent cleaning.”
Susan P
in the last week
“I consistently use One Hour (All Seasons) to maintain my furnace and A/C because their techs are knowledgeable and friendly. Ken may be one of their more experienced techs, but he was a new face to me, as my normal tech is no longer with the company. Ken didn't disappoint, as he was just as knowledgeable and friendly, as I've come to expect from the company.
Same day, second appointment was with Benjamin Franklin for my annual plumbing and hot water tank maintenance. AJ one again, did a great job, as well as did his assistant, Devon. They were also professional and friendly.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
