At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(152667 reviews)
Brian Drew
in the last week
“My technician Michael Tran was awesome. He arrived sooner then expected, took his time looking over the system and showed me different price packages that were best based on the situation. Michael repaired and got everything working again. Overall my first experience with them and the tech was exceptional.”
Brian Park
in the last week
“Top notch operation. Always on time. Straight forward pricing.”
Gary Stratton
in the last week
“Justin, the owner, is a great guy from a great family. He sent Johnny out to start a bi-annual service contract for home. I am extremely pleased, as he showed up on time, was very personable, and very thorough. He'll get my call from now on.
THANK YOU Justin and Johnny!!”
Billy Ray Coleman
in the last week
“I had a good experience with One Hour Heating and AC. They were on time to assess and give a good estimate. They were courteous and conducted a professional demeanor and the evaluation was explained clearly. I was amazed at how it was. I recommend this business to anyone who needs their services . Thank you so much Arron,Jake and Blake @One Hour Heating and AC.”
jocelyn “joycesky bebechispita” templos
in the last week
“License #TACLB00045886E
The service was excellent our technical was very educated, really sweet, and a really hard worker.
Thank you so much for having good technicians like this!!”
Lisa Viveiros
in the last week
“Ori, our service technician was awesome. He provided a very thorough service of our AC/Heating equipment!!! Best we have ever had. Thanks Ori!”
Kate Paluch
in the last week
“I've been a customer for I think we'll over 5 years now. I have their yearly service program too.
They still impress me with their overall kindness and knowledge base. Each and every person I meet from this team has been super helpful, provided knowledge sharing and over all worked with me through the process.
My relationship with this team started when we were out of town for the weekend (on the West Coast) and our air went out at the end of May (when it's getting hot where I live). Our sons and doggos were home in a 95 degree house and were stressed.
I spoke to either Megan or Darlene (or both lol) and they reassured me and got JP right out.
They made it easy for me to relax because of their communication and understanding.
Since then we've been working with Dakota for our yearly service needs, he's so great even my parents use him and one hour now.
Last week he realized that our over 10 year old system had a leak.
He got Danno right out to assess it for us and we decided to replace it.
Yesterday we worked with Noah and Daniel and I just can't stress enough how great everyone from one hour is.
Both Noah and Daniel were extremely efficient as well as respectful.
I had recently planted flowers and I didn't even have to ask Noah, he made sure nothing was trampled on me.
He even put a little sign back on my unit for me without me asking.
Super appreciative for everyone at One Hour.
Great team and it shows! Thanks everyone!”
Emma M Schierling
in the last week
“One Hour Heating & Air Conditioning in Frisco.
Perveze was absolutely awesome! He was very kind and courteous!
He took care of our A/C check up, and also communicated with me about certain things we should think about to keep our A/C running for years. Thank you!!😃”
Jennifer Regnier
in the last week
“5 Stars – Blown Away (Literally and Figuratively)
Not only did Karsten save us 4k from a bogus inspection from Anderson Plumbing, from the moment he arrived, it was clear I was dealing with a true professional. Punctual, polite, and incredibly knowledgeable, he walked us through everything step by step. He didn’t just do a quick once-over — he did a full, thorough inspection and explained what was working perfectly and what might need attention down the line (no pressure, just facts).
Now my AC is running colder, quieter, and more efficiently than it has in years. I feel so much better knowing everything’s in top shape before the heat really hits. If you’re on the fence about getting your system checked, do it — and call these guys. Best decision I’ve made all season.”
Janet
in the last week
“First time using One Hour. Came home found AC stopped working. Called them and had appointment within 4 hours, and I called after normal work hours. We're running late, but I was called and informed. Devon did a great job. He found 2 issues and fixed them both. Wouldn't leave until it was up and running correctly. He came in uniform, neatly dresses and very polite. Cost to fix was reasonable. Highly recommend you try them!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
