Our Code of Ethics Our Comfort Specialists Are Here to Help

Our Code of Ethics

What Makes Us Different from Other HVAC Companies?

At One Hour Heating & Air Conditioning, we want to be different than any other HVAC company that our customers have dealt with in the past. We set ourselves apart from the pack by closely following a code of ethics. When our standards are combined with our friendly and highly trained staff, our customers notice the One Hour Heating & Air Conditioning difference and continue relying on us for all their needs.

Integrity

We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.

Respect for the Law

We adhere to all governing laws, regulations, and ordinances that pertain to the HVAC industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.

Excellence

We design, install, service, and repair HVAC systems and parts in strict accordance with the highest industry standards.

Safety & Reputation

We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of our brand.

Teamwork

We support each member of the team to strengthen the brand and build successful long-term relationships.

Service

We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.

Respect for Others

We treat our customers, fellow employees, and other industry professionals with the utmost respect.

Privacy

We show the greatest respect for the sanctity of our customers' homes and their privacy.

Competition

We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of our brand.

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