Our Code of Ethics
What Makes Us Different from Other HVAC Companies?
At One Hour Heating & Air Conditioning, we want to be different than any other HVAC company that our customers have dealt with in the past. We set ourselves apart from the pack by closely following a code of ethics. When our standards are combined with our friendly and highly trained staff, our customers notice the One Hour Heating & Air Conditioning difference and continue relying on us for all their needs.
We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
Respect for the Law
We adhere to all governing laws, regulations, and ordinances that pertain to the HVAC industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
We design, install, service, and repair HVAC systems and parts in strict accordance with the highest industry standards.
Safety & Reputation
We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of our brand.
We support each member of the team to strengthen the brand and build successful long-term relationships.
We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Respect for Others
We treat our customers, fellow employees, and other industry professionals with the utmost respect.
We show the greatest respect for the sanctity of our customers' homes and their privacy.
We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of our brand.
Experience the One Hour Heating & Air Conditioningdifference for yourself by calling us at (800) 893-3523. We’re ready to help you stay comfortable with our HVAC services!
Always On Time...
Or You Don't
Pay A Dime!®
‘Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.