4.4
(168 Reviews)
Sourced from Google.
Written by real people like you
Jennifer Mowbray
(a month ago)
"After having an ABSOLUTELY MISERABLE time dealing with GEM, (avoid that company at all cost!), we had a very refreshing and positive experience with Regan. Roland was a fantastic sales and site manager. He was very responsive, arrived on time to see the property, answered all questions and provided a reasonable quote quickly. We were put on the books for installation within a decent period time and we did not need to be present for the install. The crew (Max, Dylan, and Orlando), arrived as promised and did what they were supposed to do without any issues. They even left the property pretty much exactly as they found it. I was kept updated throughout the entire process and felt extremely comfortable all the while. Even the office staff (Stephanie) who helped with the rebates, was extremely helpful and clear about what was needed and what to expect. The entire process was exceptional and it’s reassuring to know that there are quality businesses who care about customer satisfaction still out there. Regan is where we will continue to go for all of our A/C and heating needs going forward, and we dearly hope that they NEVER surrender and sell out to the terrible company mentioned above. Stay strong, local, attentive and customer-oriented Regan!"
Kate Bosch
(3 weeks ago)
"It's easy to be happy with a company and service when everything goes smoothly, but a real test is how the company handles things when it isn't easy. Nothing is ever straightforward or easy in our old house, and when the unit that was recommended turned out not to be enough for our space, Regan worked with us and made it right! Sales staff, installation staff, and administrative staff were ALL concerned, helpful, pleasant, friendly, polite, and professional throughout every interaction. They did an A+ job and we are so happy with our new mini split system!"
Bill Block
(3 weeks ago)
"We just had our AC condenser and air handler replaced. In the process they found that the pipe from condenser needed replacing. The Regan crew were true professionals and did a great job. I would like to make sure that Max, Orlando, and Dillon get recognized for their efficiency and attention to detail. It is greatly appreciated. Joe did a great job on the quitting and follow up. Thanks again"
Cherie Taylor
(6 months ago)
"We had a 4 unit mini split system installed and Trevor and Ned were courteous and professional and we couldn’t be happier! Looking forward to a ‘cool’ summer!! Highly recommend Regan!"
Suzy Quinn
(6 months ago)
"I love this company. They are always so pleasant when you call and twice I had a semi emergency and they were able to get me right in. The service techs that come to my house are so polite and knowledgeable! They actually clean up before they leave. I highly recommend this company!! It's family owned and they care about their customers. You are not just a number to them! Thank Regan Heating and Air for being an amazing local company I can trust!"