Southeast Pennsylvania, PA
Southeast Pennsylvania, PA
We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.8
Jeffrey Bull
02-24-2026
“Had a gas furnace failure during the coldest month of the winter in Pennsylvania. Called One Hour Heating & Air Conditioning out of Lancaster, PA on a Friday afternoon and Technician Donmar Topping showed up before the end of the business day and diagnosed the problem within an hour. Unfortunately, he did not have the part for the repair on his truck but called me on Monday telling me the furnace is under warranty and he could get the part on Tuesday morning, despite the fact that there was a major snow storm Sunday night, and install it as soon as he gets it. He had the heater fully repaired by noon on Tuesday ! He also inspected my AC unit and gave me helpful suggests on it as well. I really appreciate his fast and courteous service. I would give him 10 stars if it went that high. Thanks a bunch Don.”
Marley Macaw
02-23-2026
“From start to finish, Troy, Josh, Alex, Jackson, and all who where here assisting in our central air replacement. A big thank you for your professionalism. All Of you were so polite and respectful of our property. My husband and I feel your work too be of the highest quality. Troy our sales specialist, really went out of his way to work and figure a plan within our budget. He never pushed with an attitude just to make a sale. Troy took the time and answered all our questions with knlowdge and expertise in the field. The communication within this company is wonderful! They were punctual, a very important attribute. When I phoned to make an appointment, the call was answered promptly and professionally. Thanks again for a well managed company And the wonderful people that work for you. Mary”
tracy creshine
02-23-2026
“So far everyone has done a great job. Both of the gentlemen where nice and did a good job they cleaned up everything and explained what they were doing and then showed us and answered our questions”
Ryan Wolfskill
02-19-2026
“We had One Hour come out to come out after they discovered a mold growth issue in our furnace. Jesus was our technician today and did an outstanding job. He took the time to explain all of the options very thoroughly to us and made sure we understood exactly what we were paying for. Thanks again One Hour”
Andy Raymond
02-19-2026
“Seems to have fixed the issue. Thanks!”
Jess E
02-18-2026
“Both technicians were kind and courteous and took time to answer all my questions. I couldn't have asked for a better team for our new installation. Thank you!”
Tina Shank
02-18-2026
“Jonny Rivera was very professional, very knowledgeable and took the time to explain what the actual problem was. I will request Jonny for future visits.”
darsi pavani
02-16-2026
“Dustin Dell is with good knowledge”
MULA “Sherif” Belay
02-13-2026
“Great customer service specially customer service manager Nick and service technician Dustin Dell they are very knowledgeable and good at what they doing. Dustin is a great tech and knows what he doing . It didn’t took him a bit to figured it out what was wrong with my heating system.I definitely recommend for anybody having concerns for their HVAC One Hour heating and AC.”
Lutumbu Selemani
02-13-2026
“Good”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
