Southeast Pennsylvania, PA
Southeast Pennsylvania, PA
We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.8
Ed Conley
11-03-2025
“Fantastic service, great quality and care for craftsmanship are everything a person looks for and finds with this company. Outstanding!!”
Brandy Snyder
11-03-2025
“Tech was polite and explained what he was doing and finding.”
Daniel Martin
10-31-2025
“Did a excellent job with installation of the new furnace both gentlemen did a great job, and answerd question and did a great clean up”
Doug Williams
10-31-2025
“Every time Benjamin Franklin Plumbing and Mr. Sparky Electric have come to our nearly 100-year old home, their staff are unbelievably professional, courteous, funny and understanding. It is always an exceptional pleasure having your services. Yesterday, with a partially torn calf muscle, James Laird (Fine Scotsman!) quickly and neatly installed our new Amazon Smart Thermostat and connected it to the newly replaced oil furnace. I felt bad because he hat to travel up and downstairs several times with his leg. But he did it! I had no doubt it would work, as all you've done for us fixes and sometimes greatly improves whatever issue caused our problem in the first place. James was no exception. He patiently walked me through connecting to Alexa, having Alexa "discover" the new thermostat and pair with it and complete setup. When the programming kicked in and the furnace immediately turned on, I was like a 10-year old on Xmas morning. It worked perfectly, until we apparently lost power overnight, and the furnace never came on. I had to re-pair Alexa to the thermostat, and it worked perfectly again. Best wishes to James for his speedy recovery and our continued thanks to Benjamin Franklin Plumbing, Mr. Sparky and all the staff at Punctual Pros for all they do. Trust me, this is a company Lancaster County residents want to do business with...”
Lynn Browna
10-30-2025
“Cameron did an excellent job. Replaced my board in my hvac and explained what else needs to be done. I paid the full amount by check. I still need to talk with my insurance adjuster. I am very satisfied and would recommend thier service again.”
Kieron Ramos
10-29-2025
“"Jacob Reinert was professional and to the point. He did a great job making sure everything was done right. I highly recommend him. Thanks again!"”
Rebecah Wilkerson
10-28-2025
“Dustin was awesome! Our heat was out all weekend and the house dropped to 55°, but he quickly found the issue, and got everything running again. Great service and very professional!”
Jerry Warehime
10-28-2025
“Everyone was very polite, the furnace was at temperature within minutes. Very well professional gentleman 💯 thanks for everyone's help”
Milly Aponte
10-27-2025
“Excelente servicio, muy amable”
Kathy Moyer
10-27-2025
“I had Jacob Reinert come out and fix my furnace today. He explained everything detail what was going on. And what need to be done next. I would have him come out to fix it anytime I needed him. Very polite and kind.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
