Our Happy Customers
Reviews of Crystal Coast
5.0
Bryan Berry
06-30-2025
“John and Johnny took great care of my hvac problem. Very polite, quick and knowledgeable. Thanks guys!”
Adam Horst
06-30-2025
“I called One Hour when I was experiencing some issues with our HVAC unit. They responded quickly and helped me come up with some things to try. After that didn’t solve the issue DJ came out and was extremely helpful in figuring out the best way to solve the problem.”
neal
06-28-2025
“I just wanna share my awesome experience with one hour heating and air conditioning… Tristan showed up quickly, diagnosed the problem, took care of it and brought AC back to our home which was really important as one of our family members really requires it. I cannot give a higher recommendation to Tristan and one hour heating and AC thank you!!”
chris addison
06-28-2025
“Tech was very knowledgeable and kind. Had our AC up and running within 30 mins of arrival. Very happy customer!”
Aundrea Feimster
06-27-2025
“Great service and works quickly! Thank you Jaysen!”
Andy Matthews
06-27-2025
“DJ was very professional and knowledgeable! Did not try to up sale anything. He explained exactly what he was doing and why.”
Eric Gillikin
06-27-2025
“Tristen Was Very Kind and Right On Time. We Had a 10:00-12:00 Window..Tristen Was There At 10am. He Was Very Through, Explained the Situation Of Our Unit. He Will Order a New Compressor, Which Our Unit Was Under a 10 Yr Warranty, (4 yrs In), So Were Hopeful that They Will Be Prompt in Returning Back to Install the New Part (Compressor). And Hopefully That Will Fix Our Unit. 🙌 Once Our AC is Up And Running I'll Go to 5 Stars..Im at 4 Stars Now ⭐️⭐️⭐️⭐️ I Will Say So Far We Are Very Impressed at this Point. ~Kim Gillikin~ Would Also like to Add, The Photo Sent of the Technician Arriving..Was A Very Nice Touch 😊”
Cayce
06-26-2025
“Professional company! Explained the system, what was being changed and why!! Reasonable pricing!! Overall very satisfied!!”
Margie W
06-26-2025
“A technician came the same day we called. DJ, our technician, was very helpful in diagnosing/troubleshooting what was wrong with our HVAC system. He identified the leak was in the coil. Our freon was escaping. When I asked for his opinion about repairing vs. replacing, he gave his honest, genuine assessment, based on its advanced age, and his experience that once you have one serious failure in such an old unit, others can follow. He explained the cost differences. DJ also checked and found that we had a huge discount in the price of replacement for being a member of their service program. Before he left, DJ lent us two portable air conditioners, which he hooked up, to help until our new unit was installed. I am so glad we called One Hour Heating and Air Conditioning!”
Chuck Petersen
06-26-2025
“DJ Smith is a very knowledgable and professional technician with the ability to explain in detail the best a way to resolve the problems with our thirteen year old A/C unit.”