I am a home watcher for a customer who lives in NY and recently met with a technician of yours from Cincinnati, Zachary Austin. I want you to know how impressive I was with this young man's professionalism and knowledge to get the maintenance done. Comparing his work to the last tech's work, it seemed Mr Austin did more to make sure the system was running efficiently. He talked me through exactly what he was going to do which was not done previously. This young man should be rewarded greatly for his work ethics as well as making a customer feel safe and comfortable. I'm hoping he's asked to remain in Naples VS returning to Ohio so that I can personally use your company and request Mr Austin's services. Bravo to Zachary!
- Lisa BarrettNaples, FL
Techs showed up on time. Walked me through what they were doing. Provided drop clothes to keep my flooring clean. Speaking of clean, they left everything clean inside and outside. Highly recommend!
- Jim LaFlairNaples, FL
our tech Gabriel was amazing. He showed up quick and had us back running in no time. He explained everything well.
- Earl O.
Thank you Shawn for a great regular service call. Thanks One Hour for great service in spite of Covid-19. Shawn was extremely careful and we felt at ease knowing that our AC is in great condition for another six months.