Comfort Club

We called One Hour Air to get our ducts clean. One of their technicians, Aurold came for an estimate and found that there was mold in the unit. He was very thorough with their processes of removing the mold, cleaning the ducts and making sure mold doesn’t grow back. We decided to go with them. They were able to get us on the schedule quick. They did a great job, their team was clean, and very thorough. I highly reccomend them!

Michael Horn was very knowledgeable and amazing to deal with. From the moment we made contact he had a very calming and easy going presence about him. He diagnosed and solved my problem immediately while also educating me along the way. If I had my choice I would choose Michael to always be my AC repair man. Thank you very much Michael, I really appreciated you!

A company that responds to a problem with genuine attention to both the customer and the issue itself earns a five-star review. While I did have a disappointing experience, the way this company handled the situation changed my perspective. The general manager took the time to research, listen, understand and validate the concerns, and then ensure they were addressed appropriately. Just as importantly, the technician who performed the repair was exceptionally knowledgeable, professional, and clearly committed to quality workmanship. In the end, the repair was done right, the resolution was fair, and the customer service was outstanding. Mistakes can happen; what matters is how a company responds. This team turned a negative experience into a positive one, and for that, they have earned my recommendation and five stars.