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Excellent service from Anastoyan today! He is a New team member I just met today. He was very thorough and answered my questions and educated me too. Very Kind with a professional demeanor and I look forward to seeing him again for my service follow up. I hope he stays on my account for follow ups. Thank you for sending him to me!
Five stars for Roemello. He was calm, respectful, and incredibly thorough throughout the entire visit. He explained everything clearly, worked efficiently, and made sure everything was running perfectly before he left. You can really tell he cares about the quality of his work. Do you want it to sound more casual? Or is that good?
After our initial service, we had another issue with our AC, and Jamal came back out to make sure everything was working properly. He was incredibly kind, patient, and took the time to explain everything to us in a way we could understand. You can tell he genuinely cares about his customers and wants to make sure the job is done right. His professionalism, honesty, and positive attitude made such a great impression on us that we decided to sign up for the company’s membership program because of him. It’s rare to find someone who is not only knowledgeable but also such a pleasure to work with. Thank you, Jamal, for going above and beyond, we truly appreciate you!
I have used one hour air-conditioning before (two years ago) for a maintenance of the AC unit. When it was starting to go bad this year, I of course call them right away. The system needed to be replaced.Ariano, the service tech, was efficient, helpful, courteous, knowledgeable, and I bought a new air-conditioning system from them. The next day Duclaude and Jean came right at the scheduled time. They were excellent!! Once again, knowledgeable, efficient, courteous, hard-working, and dedicated! I was extremely satisfied with the installation that they did for my air-conditioning, which is working perfectly. Both with Ariano and then with Duclaude and Jean, I felt comfortable with their professionalism and they explained everything all along the way to my satisfaction and I would highly recommend one hour AC and these men!
Let’s start off with the text. I received that my technician was on the way and how long they’d be. GPS map very cool. Robert is extremely knowledgeable pleasant to speak with. My system has motherboards in it. He went through everything to make sure it was running properly. Found the issue and corrected it. I highly recommend 1 Hour Air. And Robert as your technician.
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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