“Gage did an amazing job with repairing my HVAC unit. He had the part I needed a day before he came out to my home. He explained everything he was doing and answered all of my questions. I needed a blower motor. He completed the job in about 45 minutes. Gage arrived when he said he would. I will most definitely be calling One hour heating and AC again. Reasonable pricing and awesome customer service. Thanks again Guys”

Stephen Hardy

3 months ago

“We recently had to replace our AC unit, and the entire process was much easier than we expected. They helped us through the financing options, making the loan process simple and stress-free. Communication was excellent from start to finish, and the installation was completed in a timely manner. Everyone was professional, knowledgeable, and made sure we understood each step. I would definitely recommend this company to anyone in the Dallas area looking for honest, reliable HVAC service. Our tech Dallas was excellent!!”

Brittany Hirschfelder

3 months ago

“Absolutely First Rate. I'm so glad I called one Hour Heating and Air Conditioning. The two technicians that showed up literally in an hour, were professional, friendly and most importantly efficient and effective at diagnosing and solving the issue I had. They had it diagnosed very quickly and they had it fixed even faster once they returned with the part. Luckily the part was under warranty so that saved me some dollars but now the new part is under warranty for 2 years parts and labor through this amazing company. I also signed up for their yearly maintenance program which I've been looking to do with a company for some time now. So all in all I am very happy that I called and you should absolutely not hesitate to call them as well. Thanks again sincerely update We just had our biannual tune-up service completed by Mukeya. He was exceptionally professional and polite very punctual and he went through the whole system with me to make sure that everything was working properly he went over a couple of things that could be improved upon and we talked about some things that we may upgrade in the future to improve our air quality. Absolutely fantastic experience so far with One Hour Heating and Air. Absolutely recommend this company. 07/03/2026 Just had Johnny out here for issues with our AC looks like a capacitor he recommended installing a hard start kit with a new capacitor to help it run longer with fewer breakdowns in the future and lengthen the life of the components like the compressor. Very straightforward professional and honest very much appreciate your help Johnny. And it was a reasonable affordable price too given the circumstances. I definitely made the right choice and air conditioning service.”

Steve Poulin

4 months ago

“I had a great experience with Johnny! He was polite, professional, informative, and incredibly respectful throughout the entire service call. One thing that really stood out to me was that he actually listened. I’m the “Mr. Fix It” in our household 😂 and I had already done quite a bit of troubleshooting before calling for help. Johnny listened to everything I had checked and observed, took it seriously, and explained what he was finding as he worked. As a woman, I’ve unfortunately had experiences with service technicians who automatically direct their explanations and questions to my husband or assume I don’t understand what they’re talking about. Johnny never made me feel that way for a second. He spoke directly to me, respected what I already knew, answered my questions, and never made me feel talked down to. He got our AC back up and running in this Texas heat, but just as importantly, he made the whole experience comfortable and respectful. That kind of customer service deserves recognition. I would absolutely recommend Johnny!”

Britney Huff

2 months ago