Great experience! They were able to come out quickly, which we really appreciated. Gage was professional, knowledgeable, and took the time to explain all of our options without any pressure. He answered all of our questions and made sure we understood everything before making a decision. We were very satisfied with the service and would definitely recommend them to anyone needing AC repair.
Absolutely First Rate. I'm so glad I called one Hour Heating and Air Conditioning. The two technicians that showed up literally in an hour, were professional, friendly and most importantly efficient and effective at diagnosing and solving the issue I had. They had it diagnosed very quickly and they had it fixed even faster once they returned with the part. Luckily the part was under warranty so that saved me some dollars but now the new part is under warranty for 2 years parts and labor through this amazing company. I also signed up for their yearly maintenance program which I've been looking to do with a company for some time now. So all in all I am very happy that I called and you should absolutely not hesitate to call them as well. Thanks again sincerely update We just had our biannual tune-up service completed by Mukeya. He was exceptionally professional and polite very punctual and he went through the whole system with me to make sure that everything was working properly he went over a couple of things that could be improved upon and we talked about some things that we may upgrade in the future to improve our air quality. Absolutely fantastic experience so far with One Hour Heating and Air. Absolutely recommend this company. 07/03/2026 Just had Johnny out here for issues with our AC looks like a capacitor he recommended installing a hard start kit with a new capacitor to help it run longer with fewer breakdowns in the future and lengthen the life of the components like the compressor. Very straightforward professional and honest very much appreciate your help Johnny. And it was a reasonable affordable price too given the circumstances. I definitely made the right choice and air conditioning service.
Johnny was professional and incredibly knowledgeable. Called the company at 745 am and had the issue fixed and enjoying my cool ac by 930am same day! Highly recommend this company and Johnny was awesome!
Mukeya did a wonderful job explaining everything he was doing throughout the process. He had a great attitude, demonstrated excellent knowledge of his job, and even shared a few helpful tips with me along the way. I truly appreciate his professionalism and willingness to help.
Gage and his helper were great! They listened to my explanation of what happened and didn't complain at all!! That's cool because my ex-wife never listened to what I had to say. The guys did great, I opted for the cheaper option (fill and stop-leak), because I am not Elon Musk....Maybe some day, I will have the whole system replaced. IF YOU ARE NOT USING ONE HOUR.....YOU ARE THROWING MONEY AWAY.
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