What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Air Conditioning & Heating® of Naples

4.9

(3291 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Naples, FL

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgeable

4.9

(3291 reviews)

Rodney Judd

06-09-2025

“John Ervin provided the most professional service I have ever received from an air conditioning technician. Both in terms of fixing the issue & his interactions with my wife and I.”

Apryl Swierkosz

06-08-2025

“He was very helpful and worked as quickly as he could!”

Idon Wannatellu

06-07-2025

“I called yesterday morning. Was scheduled for 12-2. I called at 2:15 and left a message. Was called back awhile later and they apologized for running behind. I run a business myself so I understand things happen. The installation manager came out. After establishing the unit was 21years old I decided to replace the system rather than throw a bandaid on a gunshot wound. He provided us a portable ac so we could at least get a decent nights sleep. He gave me a quote and had us scheduled for installation this morning. The guys showed up at 9 and by one the entire system was installed. The crew was great. They left and I started messing with the thermostat. It lost power and I was able to call them and the guys came back out and had us up and running within 10min. Besides the initial lack of communication this was a markedly better experience than I’ve had with companies I’ve used previously. Thanks!”

s june

06-07-2025

“John was on time neat, knowledgeable and hard working. He is easy to work with and is a very good addition to your team.”

JOHN DEL CORSO

06-06-2025

“Excellent service and response time, Technician was very professional knowledgeable and went above and beyond to help us out on a basic plugged drain Highly recommend this company”

Craig Bernacki

06-06-2025

“Very professional and courteous. Did the work made suggestions on maintaining the AC system couldn't be happier with the visit.”

Robert Daniele

06-05-2025

“Excellent A/C Service. Technician (Fernando) was on time and called ahead to let me know he was 15 minutes out. Very professional and thorough. Good workmanship.”

Michael Sidlovsky

06-05-2025

“Giovanni worked through the rain on all the compressors outside. He was very polite and considerate and touched base with me on each unit that he was checking.”

Andrew Krieger

06-03-2025

“Emilio was great, I would highly recommend one hour heating and air conditioning. He was here for about an hour and a half cleaning the equipment and helping me troubleshoot the problem. Ended up just being the unit needed routine maintenance and he was extremely honest and didn’t try to sell me on anything else. I become a lifelong customer and I would highly recommend you sign up for a semi annual maintenance program especially in Southwest Florida.”

Charlie and Debbie Tang

06-02-2025

“Very pleased with the fast response time from One Hour Heating & Air Conditioning. The technicians Osbert, Elizardo, and Israel, were thorough, prompt, and very courteous. I highly recommend contacting One Hour Heating & Air Conditioning for your HVAC needs.”

Special Offers

Mention these discounts at time of service

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$79 AC Safety Inspection

Expires: 2025-06-30

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
$1500 Off

Deluxe or Better Systems

Expires: 2025-06-30

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
15% Off Indoor Air Quality Products

Expires: 2025-06-30

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
Free 2nd Opinion

On System Replacement

Customer must provide first estimate to receive this promotion.

Expires: 2025-06-30

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
No Service Fee

With Completion of Repair!

If no repair is made, service fee may apply. Limit one coupon per household at participating locations!Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we are an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

0% Financing Available

Prioritize your comfort without fronting the entire bill on day 1 – contact us today to learn more about financing options.

Discover Your Options

Meet the Naples Team

Bruce Kamp

General Manager

Bruce Kamp joins the Naples team with nearly 40 years of industry experience under his belt. Bruce is originally from Rockford, Illinois; and attended Western Illinois University in Macomb, Illinois. Through his career, Bruce discovered his passion for customer service and building strong teams.

Bruce refers to himself as a “players coach” and enjoys mentoring and teaching his team to be the best they can be. He also prioritizes the customer service experience and wants customers to know he looks forward to “providing the Naples community with reliable install, repair, and maintenance services; and continuing the quality service customers have known since 1982”.

In his spare time, Bruce enjoys spending time with his family and playing golf. He is also a big sports fan—some of his favorite teams are the Clemson Tigers, Chicago Cubs, Chicago bears, and Chicago Bulls!
Jarvis Fisher

Operations Manager

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