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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
4.9
S E
05-21-2025
“Michael Baggett did an excellent job fixing my AC. He was very professional, friendly, knowledgeable, quick and efficient - definitely knew what he was doing!!! I’ve been a customer for approximately 10 years and have always have a great experience with the technicians however the office experiences the last couple times have been quite disappointing. This morning I called because my air wasn’t working, I was told that someone would call me back within the next 30 minutes or so to schedule service. She verified that I have the maintenance plan (I’ve been on the plan for quite a few years) when Michael was here he informed me that I wasn’t on the plan because it expired last month - it would have been helpful to have been notified of this prior, why confirm I have it if it’s expired??? I called back after not hearing from anyone after an hour was told again someone would call me back - I ended up booking an appointment online because I never got a call. I’m still giving 5 stars because of Michael and my overall positive past experiences but I do think the office has some areas they can improve on.”
Bill Cox
05-21-2025
“Excellent job as always. Thanks”
Sheila Marquardt
05-20-2025
“Elizardo Torres is terrific! He is our hero. He fixed our system fast. Our air conditioning is now working normally.”
Steve & Kathy Stark
05-20-2025
“On time and good attention to detail. Explained every step.”
Victoria High
05-19-2025
“He was nice and very helpful”
Kathie Bunker
05-17-2025
“Very professional”
Terry Shaffer
05-17-2025
“Pedro, our technician was thorough and communicated throughout our successful repair. A professional and a gentleman, that I will personally request for any service or repair needs in the future.”
Lisa Oliver
05-16-2025
“Happy with the senior tech sent to complete the annual maintenance on my client’s HVAC unit. He called me when he was on his way as I had requested, since I was meeting him to let him in for my out of town client. Answered my questions, got right to the task, and was extremely reasonably priced. I’ve had more friendly contractors, but I’ll take efficiency, reliability, and well-priced over personality every time.”
Elaine
05-15-2025
“Rob did a good job!”
Lee Anderson
05-13-2025
“Israel Martinez was wonderful. I will request him every time. Professional, honest, friendly, efficient and overall excellent!”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.