Pittsburgh, PA
Pittsburgh, PA
This is the second furnance I purchased from One Hour. I am a repeat customer. I can say they make things right. Jody, Isaac and the rest worked hard for me to make what I wanted happen. I thank them and hope to be nice and cozy this winter!
I have been using Schneider's One Hour Heating and Air Conditioning for semiannual system check and tune-up for about 4-5 years through their Comfort Club subscription. They seem to do good work. My recurrent frustration is that they don't call or email me to remind me to set up an appointment so it's up to me to remember to call them to set one up every 6 months even though I've already subscribed and paid for the service. In all this time they may have called once or twice.
Jordan arrived on time and was very friendly, courteous and professional. His work was very efficient, and he explained his work thoroughly to me when finished. Great service!
The technician that came (Ramon) was excellent. He was very knowledgeable and fair with his assessment. We are signed up for comfort club and got a free systems check. He took his time and told us everything looked good. Nothing extra was pushed on us to buy, he just showed us some things to consider. Ramon was very kind, knowledgeable, and funny. Easy to talk to and a pleasure to be around. 5 ⭐
Excellent Tech! Could not be more pleased with Abdul. Corrected a problem that other techs did not address. Very courteous and friendly. These are the type of individuals that are an asset and need to be acknowledged and appreciated.
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