Giving Homeowners Extra Protection for Your Home’s Comfort

Adam from One Hour was absolutely wonderful! Truly the whole team was communicative, friendly, and made booking our service appointment easy. Adam was professional, kind, and was even great with our curious toddler. Our furnace, which is fairly new, wasn’t turning on for the season and we were educated on what the problem was, how to prevent it, and Adam fixed it in less than 30 minutes. Their rates were reasonable and fair, and we appreciated the service very much! Thank you again Adam!

Cory Burke was our Technician and we couldn’t have been more pleased. I called to request service on a Friday at 2:30 pm because our furnace wasn’t working. They said it might be difficult to get someone out until the following Monday but they would put us on a waiting list. I received a call 30 minutes later and was told Cory would be at our house in 45 minutes. Cory fixed the problem and we now have heat. Thank you all so much!!! I would highly recommend them.

Absolutely incredible service, I’ve been told by 3 other companies that I need a new A/C. Chance came over and said I have a hard time trying sell you something that you honestly don’t need and it would be a downgrade to my current system. He was honest, fair, and extremely thorough. He actually preformed tests and made his own conclusions rather than trusting what other techs said. I’ve had box stores, mom and pops shops and this experience was by far the best. Not because of the outcome but because of the quality of his service. I asked about their maintenance plan and signed up on the spot. The service that was requested was a quote for a new Furnace and A/C.

Highly, highly recommend using One Hour Heating and Air Conditioning. I cannot say enough great things about Cory Burke. He helped diagnose a problem that had been going on for a really long time that no one else had been able to fix. He provided both short term, small cost solutions; but also talked through a long term plan that, while costly as is the nature of HVAC, will be the most beneficial, functional, and efficient solution for our home. Cory spent a lot of extra time explaining the why behind what was happening and answered all of my questions without making me feel bad for asking. When he installed a new system, he went over and above, staying as long as he needed to get the job done and communicating every step of the way. Everyone I encountered and worked with in the process was kind, helpful and communicated clearly. If you are looking for a great company to work with, One Hour Heating and Air Conditioning in Northfield is it.