Eric was great! He explained what was wrong with my unit and my options. The very next day Craig and John came to install the new unit. The guys were great, friendly, clean and fast. I'm very happy with there service. Will definitely use them in the future. Will recommend to everyone. Thanks One Hour!
I am very pleased with the quick response and knowledge of your company. Yesterday had a new heating and air system put in, June and Ed were your techs that came to my home, did a great job. They worked well together and got the job done.
Oscar and helper were prompt, knowledgeable, and gave a reasonable quote and fixed our heating situation quickly. Very happy customer!
- Hope KnightMays Landing, NJ
Everyone on their staff is friendly, considerate, knowledgeable, and any other positive adjective you want to apply. From the people that cover the phones on weekends (yes, 24 hours per day) to the office staff, to the experts in your home. They care about your comfort and your safety. Last week, Mike came for the annual service on my heater and found a problem that needed correcting. The appointment was set up and Derek and Juan arrived on Monday. They introduced themselves, and, before setting one foot inside my home put on shoe covers. They explained the procedure to me, even though Mike explained it last week. You can never have too much information. They completed the job and cleaned everything up in the time they had allotted, checked to make sure the heat and hot water worked perfectly, and left my home looking like no one had been here. Every single one of the people I have had contact with, from this company, care about the homes they service and the people they help. I definitely recommend this company.