“We lost power to our air conditioning unit and Andrae Johnson came to assist us. He is such a wonderful hardworking technician who did his best to reboot the air conditioning unit. He showed me my air conditioning unit and explained what the issue was. I was taken along step by step to understand what's happening. I appreciate his clear communication and the tentative manner to the issue. To no fault of his own, it turned out to be an electrical issue, which ended up being a power outage that the utility company had to take care. Andrae showed up earlier than the expected time frame, which I greatly appreciate and worked very hard to help resolve the matter. Thank you so much to Andrae and Cory the electrician who helped assist in this issue. Cory gave pointers and advice with the circuit breaker and was very helpful. You guys did a wonderful job and were so kind. Thank you One Hour Heating and AC!”

Fay M

3 months ago

“He was great. It's frustrating that there is a 10 year warranty on a system that isn't even 8 years old and they want to charge 500$ plus 85$ we just paid to have a certain part cleaned. We paid 10,000 for this system to be done and that she be covered under warranty but that isn't his fault.”

Kristina Cook

4 months ago

“Da'von was great! Very professional, friendly, and knowlegable. He was able to explain everything in an understandable way. The 2 techs who came to clean the ducts, Al and Jordan, were equally awesome and did a great job with great efficiency.”

Debra Bailin

2 months ago

“Tyler was very professional , knowledgeable and explained everything to me to help me compare and decide the kind of work/service that I would prefer done. He took time to answer my concerns, questions and understands them. Gave me 2 estimates that I requested. Excellent customer service.”

Lolita Ganaban

4 months ago