One Hour Heating & Air Conditioning® of Southfield

"At the start of winter, our blower motor unexpectedly failed, leaving us in a bind. This was made more challenging with a five-month-old baby at home. Desperately needing a fix, we contacted several companies, only to face disappointing wait times of at least two weeks. Thankfully, someone recommended this company on a Facebook group. They managed to schedule a visit the very next day. After looking at our situation, they offered a fair quote for a new blower motor. Given that our furnace was nearing 20 years, we decided it was best to opt for a complete furnace replacement with a high-efficiency unit. They were quick to action, arranging a replacement the following day. Although the installation process extended a bit beyond our expectations, their team was professionally and friendly about communicating updates. They successfully got our new furnace up and running, though a follow-up visit was needed to tweak a few things. Overall, our experience was very positive. Not only are we happy with the result, but we genuinely appreciated the team's dedication and friendliness. They turned a stressful situation into a manageable one."

"They are the best! My heat went out on a Saturday with a 90 year old mother in the house. I couldn't find anyone to come out before Wednesday, until I called One Hour Heating and Air Conditioning! Maisha is the BEST! She tried to squeeze me in on the schedule for Saturday, but got a tech on site by 9 am Sunday one hour earlier than we scheduled! My house has NEVER FELT BETTER! Also, they didn't overcharge because of the weekend! They are friendly, compassionate, and professional. I'm giving anyone who ask me if I have a heating and cooling company their number! Thank you so much Maisha!"

"Professional and responsive service from the young lady who answered the call to the technician that came to my home. I really appreciated that the service tech returned to my home after leaving because my doorbell suddenly stopped working and we missed him initially. I was able to contact the company who contacted him and he returned same day less that 20 minutes! Amazing above and beyond! I would definitely recommend this company and use them again!! Thanks All"

"I want to say thank you to Myisha for working endlessly and through this last weekend to help find a place to finance me. I have never in my entire life seen someone so dedicated to helping a customer and going the extra mile. Lol more like a marathon. I am forever in your debt and anyone that doesn’t drop their current heating and cooling company and goes to this company you are missing out on the greatest experience you will ever have or want ever again, thank you one hour heating and cooling and Myisha. You don’t know how much this means to me and my daughter. thank you, Joe and Julian. What a great job you guys installing the new furnace explaining every step of the way what you were doing. I can’t wait to get the AC going thank you one hour heating and cooling. Can’t wait till next year to put the other new one in."

"Maisha communicated fully through the whole process of setting up the appointment, talking through the options, setting up payments, and finalizing our furnace and a/c replacement. The service techs called ahead and stayed in touch through the diagnosis and service appointments. Excellent, timely customer service & professional prompt work. I highly recommend giving them a call for your heating and cooling needs!"