Steve Laird
(2 weeks ago)
"As always Mario was sincere and thorough. I appreciate his honesty in regard to his prognosis of a situation. One Hour's Customer service is top notch and as I experienced, honor their warranties with my heating and air conditioning unit that they had installed for us.."
Mike Rentchler
(2 weeks ago)
"Mario arrived promptly after we received call from the office that he was on his way. Upon arrival, he introduced himself and listened to issue we were experiencing with our AC system and appreciated all of the information we were able to provide regard the system failure. He promptly assessed the problem and provided us with options and cost to implement each. He could not have been nicer and was happy to perform any of options we chose (no upsell pressure). He completed the option chosen and we were up and running with cold air! He was very conscientious of our home. A great experience!"
Shay Hassell
(3 months ago)
"Blaine was great. Very friendly and polite. He did a wonderful job of explaining any issues and pricing for repairs. The repair job was finished in a quick manner and my unit is running cold again! The service and knowledge was impressive. We're signed up with a membership now. Big thanks to Blaine and One Hour!"
Leann Edwards
(2 weeks ago)
"Brandon was polite...explained everything to us and made sure we understood what he needed to do to activate our air-conditioner . We were VERY pleased with his knowledge and he was most thorough with cleaning as well. He offered suggestions for your PREMIER account warranty...and we took his advice. Thank-you for your speedy service and making us comfortable in our house once more."
Bruce Colony
(a month ago)
"They were great. Very responsive, thorough, professional and courteous. Outstanding follow up on my request for a replacement quote, and got my 40 year old system up and running in no time. I highly recommend One Hour Heating and Cooling."
