We're very happy with the new system. One Hour even sent us an email saying if we had any problems with anything during the hurricane that just went through the Northeast, to call them and they'd be there.
I called One Hour who had installed our heating system about a year and a half ago. They caught a technician on his way back to the office and immediately diverted him to my location.
Everything went very well. One Hour was prompt, thorough, and offered great suggestions about the work.
During the installation, I had reason to call Randy with various questions and he was always available and patient, answered my questions and resolved all my issues to my satisfaction.
Jake and Ryan worked steadily throughout the day and were polite, respectful and kept me informed throughout the day about their activities. I would not hesitate to use One Hour again.