Awesome and honest company and technicians. I had them come to inspect my system in my newly purchased home. The Technicians were very knowledgeable. They explained everything to me clearly in plain, understandable language that a person with no HVAC knowledge could understand. They were on time and professional. I will definitely have them come back for a duct cleaning once remodeling is completed
- Tanya R.Columbia, MD
My A/C was not performing at all. The humidity level was close to 80%. The technician replaced capacitor and added Freon. He showed me some potential failures to look out for in the future. Technician was conscientious when it came to Respecting my home and my safety by masking and wearing shoe covers.
- Harold N.Jessup, MD
I've used this company twice and both experiences have been extremely positive. True to the company name, a technician arrived and resolved my problem same day, within hours of my call. Both technicians were pleasant, competent, and professional. As a customer, I appreciate the company's consistent and repeatable processes. When they say, "The tech will call when he's 45 minutes away," they mean it! Plus, they follow up with a text message that includes a photo of the person I should expect. This company definitely has my trust and confidence. I'll gladly call them first when I am in need of HVAC repair.
- Denise H.Ellicott City, MD
Have used One Hour Air Conditioning and Heating for years....then I moved to Howard County. Our new construction home seemed to have problems with air conditioning reaching all the rooms. Brian J. was the professional assigned to us and he did an outstanding job finding what went wrong. He was methodical and persistent in finding the problem... which turned out to be a slow leak in the coolant line. I had called another company prior to One Hour AC which was the company that had installed the unit. They were ineffectual in finding the problem... I am very pleased to post this review and encourage you to use this company. They provide fast and efficient service and have professional and courteous employees that care about their customers.
- Christine K.Ellicott City, MD
The gentleman that came was very professional and polite I would recommend them 100%.
- Robert M.Columbia, MD
Dave from One Hour Air and Heating did a great job.
- Paul M.Columbia, MD
I have been working with One Hour Air and Heat & Benjamin Franklin Plumbing for years now. Most recently they changed a filter at my home. I will stick with them and would recommend them to others because they are very good at keeping to their schedule and being responsive. Their workers are professional, clean, and, they respect your house and you. Their pricing is fair and I think this company really has quality people.