We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Sam Smith
3 weeks ago
“So happy with our experience! After scheduling an evaluation of our system with another company that called us a day before to say they only do emergency services on Saturday unable to accommodate, I was very disappointed with the experience. I had to do some research to find an HVAC company that would come out for an evaluation on Saturday and found very little could accommodate our schedules. Sean was knowledgeable, genuine, and thorough. He went above and beyond to provide us the information and options we needed, without feeling taken advantage of. He returned the next weekend to tackle the problems we discussed. We will definitely be requesting him for further maintenance! He even referred us to one of their sister companies and scheduled an appointment for us for the following Saturday. As somewhat new homeowners, we feel confident we’re in good hands.”
Mary Alexander
a month ago
“Sean was great, and fast. He came in and within an hour he had the problem diagnosed. He was very friendly and helpful. The problem was a fried thermostat but he did a thorough check of everything. He gave me options in selecting a new thermostat and I picked what fit my budget along with using the information he provided me. He was here and gone and had everything tidied up and back together. He even showed us how to use our new thermostat, set it for us, and answered our questions. He was really wonderful and very knowledgeable.”
brooke hoie
4 months ago
“Taylor and Chanen were great! Very well at communicating what all was going on and also about things they found while installing the duct work. Cleaned everything up and were very aware of our animals not getting out while they were coming in and out. Hard to find people who are caring!! I appreciate all they did! Wonderful guys!!”
Petras klementavicius
a month ago
“Absolutely amazing company, woke up this morning with no heat, called One Hour Air, and they came out asap! Jack the tech was an absolute 12/10 stand up guy, extremely professional, explained everything that was wrong, and I had heat within an hour! Great company, great techs, good price!”
Darlene Ingham
4 months ago
“Rob my technician was awesome! He was professional and understanding. He diagnosed the problem and ordered the parts. He came out and changed the fan motor and blade during a break in the rain when he could have just waited another day. I appreciate and commend his customer service skills as well as his technical proficiency.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.