Join The Heroes Club

Tina Marie Santangelo

a week ago

“From the first call, my elderly landlord was made an immediate priority for a furnace replacement. Joe, Preston, Sean, and Nick were our technicians and were absolutely amazing! The price was fantastic, and the overall service was everything we could have hoped for and more. Respect, professionalism, kindness, and honesty are qualities that are hard to find in one employee, let alone a whole company. From our initial contact to job completion, we were and are thoroughly satisfied. Thank you so very much for everything - you're a great company.”

Victoria Romanda

in the last week

“We had an issue with our furnace on a Sunday, and the technician, Nick, arrived within two hours of my call. He was incredibly knowledgeable and personable, took the time to explain everything clearly, and quickly got things back on track. He’s also coming back tomorrow to complete one follow-up repair and is doing so without charging another service fee, which we truly appreciate. Outstanding service, professionalism, and responsiveness—I highly recommend him.”

Kayla Fuller

2 weeks ago

“Overall, our experience with One Hour was great. We had them install a new A/C and HVAC system a few months ago, and everyone we worked with was fantastic — the installation itself was seamless and well-done. My only complaint is around the air duct cleaning. We paid for it at the time of purchase and were told we’d receive a call a few weeks after installation to schedule it, but that call never came. About a month later, I called to schedule it myself. On the day of, the tech called and seemed unsure of which service we needed. When I clarified it was air duct cleaning, he said he didn’t think he could do it since it’s contracted out (which I already knew). A few hours later, the contracted company called to schedule, but the earliest availability was about a month out. While I was disappointed in how the air duct cleaning portion was handled, I would still recommend One Hour for A/C and HVAC installations.”

Jim Kosar

a month ago

“We are thrilled to leave this glowing 5-star review for Preston from Medina One Hour Heating and Air Conditioning! When our furnace decided to stop working, we were worried, but Preston came to the rescue and did an absolutely awesome job getting us back up and running. From the moment he arrived, it was clear that Preston is a true professional. He was incredibly knowledgeable, quickly diagnosing the issue and clearly explaining what needed to be done. We truly appreciated his expertise! Beyond his technical skill, Preston was also exceptionally friendly and made us feel comfortable and confident in his work. His vast experience shone through in his efficient and effective repair. Thanks to Preston, our home is warm again, and the entire experience was stress-free. We wholeheartedly recommend him and Medina One Hour Heating and Air Conditioning to anyone needing HVAC service. We will absolutely be asking for Preston's service in the future!”

Lois Friend

a week ago

“Preston was GREAT! We will be requesting him in the future! Service was A++ Dispatcher kept us updated on the part we were waiting for and Preston was earlier than time we were told! Preston is very knowledgeable on this heat pump furnace and gave us a few tips on how to maintain it! We signed up for the yearly maintenance plan!”