Giving Homeowners Extra Protection for Your Home’s Comfort

From the first call, my elderly landlord was made an immediate priority for a furnace replacement. Joe, Preston, Sean, and Nick were our technicians and were absolutely amazing! The price was fantastic, and the overall service was everything we could have hoped for and more. Respect, professionalism, kindness, and honesty are qualities that are hard to find in one employee, let alone a whole company. From our initial contact to job completion, we were and are thoroughly satisfied. Thank you so very much for everything - you're a great company.

I have been a client of one hour since 2020. While HVAC prices are outrageous no matter where you go, one hour is fair and provides honest service. I was able to see a technician (Preston) the same day I called on a Saturday. He was able to methodically troubleshoot the issue with our furnace, answered all my questions and concerns and made sure I understood why we were having issues and why it cost so much. I paid over $1K to fix our problem. Preston was courteous and knowledgeable. I have never had any issues with on hour and would highly recommend. Great job Preston.

Medina One Hour Heating and Cooling has been our go-to for years. We have always had prompt, knowledgeable, and thorough technicians who have provided service at our last 3 homes over the course of over 10 years. Today was the first time we had a major issue when our furnace stopped working when the temps dropped to 10 degrees overnight. Our call was initially taken by an automated virtual assistant who scheduled us for the first available time slot for later in the afternoon. However I quickly received a call back from the office who assessed our situation and sent a tech out RIGHT AWAY. Tom called within minutes to say he was headed our way with an ETA, and we received a text confirming his photo ID for safety’s sake. I cannot stress enough how valuable it is to have a local family owned company consistently provide the very best service as if you were family. Thank you Tom and the entire team at Medina One Hour Heating and Cooling.

My service tech, Don Horwath, went above and beyond. It was an 8+ hour system replacement and he made it as seamless as possible with the best attitude the entire time. I truly cannot say enough good things about him, his attitude, and his quality of work. Truly one of the best experiences I have had and I cannot thank him enough.

Sean was awesome. We were very concerned with our furnace and he outlined a couple solutions that made us feel much better. He even reviewed the Membership Plans option and how they would help us save money. I am 100% satisfied with Sean and how professional and knowable he is. A+