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One Hour Heating & Air Conditioning® of Medina

4.8
(871 Reviews)

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Mark

(4 months ago)

"I can't recommend the One Hour team enough. I worked with Justin, John, Nick, and Don over the course of the day on January 17, 2024, after our furnace stopped working overnight during single digit and teens weather. Justin, the initial tech dispatched to our home, was helpful, courteous, and informative. He gave great information on options and what we could expect when the furnace issues ran deeper than expected. His initial diagnostic got quickly to the problem and allowed for the rest of the great experience. John helped us immensely, both by determining exactly what we needed for a replacement furnace and prepping our house for the install. He was even able to save us some money and electricity by resizing our furnace to better match our home size and ductwork. John also brought us the new furnace personally after picking it up himself (not what we generally expect from a salesman) and brought pizza for the installers working late. Nick and Don installed our furnace over the course of a few hours, working around an inquisitive toddler and equally inquisitive homeowners. They worked far later than could be reasonably expected without complaint to make sure our kiddo could have heat when she went to bed. The quality of work was phenomenal, and they were consummate professionals. I can't commend them enough. The team was complete pros who get it and understand what you need and what matters. You won't be disappointed. Edit: forgot to mention - the prices were very fair, especially for the service quality. Can't forget that."

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York Meadow Farm

(6 months ago)

"We want to express our sincere appreciation for the exceptional service provided by One Hour Heating & Air Conditioning - Medina & Greater Akron, particularly their commitment to our veterans through the Heroes Club. They go above and beyond to honor veterans and their families, ensuring that their needs are met and legacies are well taken care of. A big thank you to Tom for the additional instruction on our units and proactive maintenance we can take. We appreciate you helping us learn. One Hour Heating & Air Conditioning - Medina & Greater Akron is highly recommended for their outstanding work and heartfelt dedication to our community and our veterans. Your personalized approach does not go unnoticed, and we are truly grateful for what you do and how you treat the spouses of those who served. Thank you for everything."

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Gary Lewis

(4 months ago)

"Tom was excellent friendly, cleaned up, informative. Maintenance was great. Repair price excessive. 76 dollar part from carrier 15 minute installation time was $300. Discounted from near $400. Keep in mind all diagnostic cost was already covered separately."

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Chris Souder

(4 months ago)

"Justin was our technician. He was very knowledgeable and very helpful. He explained everything to us in a manor that was understandable. He gave advice on filters and on maintaining our system. He was very polite. We had an all around great experience. We will definitely be using this company again and asking for Justin."