Comfort Club Membership in Melbourne

Ryan L

3 months ago

“I’ve had problems with my ac for awhile now and have used other companies in the past but none like this one. Others With only spending less than five minutes tell me that I need to buy a new system with hardly any explanation, And we try to convince me before attempting to fix the issue to keep me going. This was the first time I felt that I was treated with respect and shown visually through pictures and other examples the scope of the issues that I am having with my system. I understand my system is getting to that time, but rather than obligating me to get a new system, they In a detailed manner showed me what I needed to do to repair. And then left me the option to ask about a new system. As a person that’s been dealing with my AC over the past nine years, this has been the best experience. Gary is very kind, detailed, and very knowledgeable as well as he make sure you understand everything he is explaining. Would highly recommend an I myself have become a club member of one hour. myself have update as experience continues.”

Nick Smith

a month ago

“I had the absolute pleasure of working with Sean today, who exemplifies the upmost professionalism, expertise, and outstanding customer service. From the moment he arrived, Sean was courteous, punctual, and fully prepared. He really took the time to explain every aspect of my questions very clearly, with perfectly executed responses. What truly sets Sean apart is his commitment to excellence. He worked meticulously, respected my home, and ensured everything was running absolutely perfectly before he left. He made sure every check and balance was done properly to a T. His demeanor was calm, very friendly, and confident , and professional – qualities that made me feel completely at ease throughout the entire process. Sean is a shining example of how every technician should perform. He not only fixed a problem we were experiencing, but also set a new standard for what great service looks like with One Hour Air. I can’t recommend him highly enough! Thank you, Sean”

GRACE R

3 weeks ago

“Gary was awesome, knowledgeable, gave me the best recommendation. Helped and assisted with options and had a comfort adviser here within the hour. Provided information on current system conditions versus repairs. Highly recommended. I saw Gary's pictures in the reviews and felt oh he is here! Thanks :)”

Amazing Grace

4 weeks ago

“This company was flexible with my schedule and arrived in a timely fashion. The technician, Michael was very knowledgeable and has a great personality. I had a great time talking to him and to top it off, he did his best to keep the cost down for my job. Thanks Michael and thank you 1 hour air and heat. 👍👍👍👍”

James Carlucci

a month ago

“Sean was great, very down to earth, never tried to sell me on anything. Advised me on things that if I was comfortable doing as a home owner I could do or he could do as an added service. Quickly found the issue, advised me on what needed to be done. He did his part now I’m doing mine! Will have this company doing future work for me.”