Katelyn Austin
(in the last week)
"Wei came out for a cleaning & maintenance check. He was very knowledgeable, kind & thorough. He took the time to show & explain things, as well as discuss various different courses of actions."
Dan Fogg
(in the last week)
"The Technician that was inspecting our Unit was Very nice and Did a Great Job. He was able to find out what the problem Has Been from the start of our visits. He had to get under our home and found out that the return Hose was not connecting to our outside unit. We had been trying to find out why our Heater wouldn't heat up the house in the Cold 40 Degree temperatures."
don herron
(in the last week)
"We had furnace issues during a very cold week in winter. Aspen was great and the response time was amazing! They came out on Sunday. I am a contractors i know how busy companies can be. Jimmy was truly a SME! He answered all of questions and made sure we knew and understood the whole process. They even had financing. Very pleased with everything so far! I recommend them to anyone!"
John Eller
(in the last week)
"Very experienced and knowledgeable about what was needed to make my furnace work more efficiently. The use of a template for estimating purposes however lacked any detailed information as to materials needed and the type of system needed to replace the existing system. This is not a knock on the way you do business but some people are very detail oriented such as my myself and prefer to do research on the unit I need. Thanks…"
Brad Lawrence
(in the last week)
"Steve was very professional and honest. If someone was looking to give someone raise due to their knowledge of the job, customer service and congenial up sales. This is the guy. Thanks again Steve."
angela V
(in the last week)
"Jesse was incredibly skilled and efficient in diagnosing our heat and AC issues. He approached the task with a confident, professional demeanor and quickly identified the problem with precision. His knowledge of HVAC systems was evident as he explained the issue in simple terms, ensuring we understood what needed to be done. Jesse's attention to detail and thorough inspection gave us confidence in his work. Not only did he fix the problem promptly, but he also provided helpful tips to maintain our system for the future. His excellent service truly exceeded our expectations."
donna smith
(in the last week)
"Diego and his partner were great. There was an issue with the hearing unit on the fireplace and he called customer service and had a replacement immediately ordered. He was friendly, knowledgeable and worked quickly. Highly recommend Bob’s. I ordered a lot of furniture recently, and everything has been incredible."
Leah Roth
(in the last week)
"Ryan was nothing short of amazing. He explained everything to me perfectly. Even showed me something I wasn’t using on my thermostat. I will never call another company but One Hour Air. Thank you"
Angela Cheadle
(in the last week)
"100% recommend! With the recent storms and cold fronts our furnace was having a hard time keeping up and then we heard a ‘bang’. Sam came out and found the problem. He also went into the attic and found our Flue Pipe was only single walled which can burst and allow carbon monoxide into the house. This is something our home inspection failed to catch. The level of knowledge was such a peace of mind AND the service fee was only $49. Money well spent! Thank you Sam!"
Joseph Fallis
(in the last week)
"We had been without heat for almost two days. After contacting One Hour, the problem was found, a product package presented and found. Hugo and John had the new furnace installed, running and checked out in less than six hours. From initial contact to heat back on less than 12 hours. One Hour saved the day! Special mention goes to Micah Scorsone, who made the original service call. After diagnosing the problem, Micah found the products needed to fix the problem, put the quote together and made it possible for Hugo and John to install the package. Micah is totally professional, technically on top of his trade and a pleasure to work with. We look forward to working with him in the future."
