Muncie, IN
Muncie, IN
We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Brittany Beam
2 weeks ago
“Brayton came out to assess our heating issue. He was able to answer any questions I had. He was professional and very informative. Chad came out to get measurements and estimates on replacement costs for both furnace and AC. He came up with a price of $16,200, which we thought was very reasonable. He was able to walk us through the financing and got us a payment that worked for us. Then Jason and Raul came out for the replacement of our old system. All in all great work from all. We are very appreciative as the temps have been below 20. I called on Sunday afternoon and had a technician at our door at 8 am Monday morning. Thanks again to everyone involved in helping us solve the issue. I will recommend One Hour heating and cooling to anyone who needs their services.”
Claire Vaillancourt
a week ago
“Our heating went out right before the coldest week of the year, and we called late at night and One Hour was out the next morning for evaluation and repair. While it was unfortunate our system ended up being over 20 years old and needed replacement, the representative from One Hour explained multiple options and was never pushy to what decision we should make. He was very informative, answered all of our questions with zero pressure and was very friendly. The very next day other individuals arrived right at the time that was estimated to complete the new install. The people that came worked efficiently, quietly, and did a thorough installation. Our new system looks great, and the team stayed to talk us through all the features we needed to know. Overall, I’m very impressed with this company and service. Needing to get this type of equipment replaced is not fun, but they made it as painless as possible. Thank you!”
Brandon Burris
a month ago
“Outstanding service from start to finish. Romaney was fast, professional, and extremely thorough—he had our heat restored on a bitter cold Indiana day, getting my family comfortable again in no time. He also went above and beyond by identifying potential microbial growth above the coils, allowing me to collect a swab sample to be analyzed at my lab so we could fully understand the situation. I’ve worked with several companies in the past, and none compare to the level of care and professionalism One Hour delivered. This experience confirmed that One Hour is the only company I’ll trust and work with moving forward. Highly recommended.”
Deborah Rose
a month ago
“Roy was experienced and very knowledgeable. I liked his work ethic. He and Sam worked together well installing the furnace and thermostat. Roy showed me the filter and how to change it and gave a demo on the thermostat. I appreciated that as my old one was 29 years old and a relic. Both Roy and Sam were friendly and professional. I am in sticker shock from the price of the furnace but very impressed and satisfied with the installation. I am warm again! Thank you Roy and Sam.”
Lana White
3 weeks ago
“Had duct work cleaned today. The technicians were thorough and knowledgeable about the process. Afterwards I was shown the dirt and dust retrieved from the duct work. It was an eye opener. The technicians cleaned up after themselves. I couldn’t tell anyone had been here. I would recommend this procedure. I felt the cost was reasonable due to the size of my house.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
