“Jose did an excellent job in repairing our AC. He had the knowledge to understand the issue and the experience to perform a quick repair. The defective component was on hand and the repair took less than an hour in total. He offered me a couple of options, and the cost was about what I expected. “ One Hour Heat and Air “ certainly lived up to their name. Very satisfied. The service call taker was also polite and efficient , and Dispatch kept us up to date on the arrival progress. Would definitely use them again.”

Tom Taksony

a month ago

“I had a new unit installed, the install team was polite and very professional. Took time to protect my new floor, knocked out a very clean install. Really feel it should be 4.5 stars cause the unit didnt come with enough freon and had to come back the following day to fully charge system. But they had someone back out first thing to address it. I got a great price compared to other quotes ive receive. Service and promptness was top tier. Here's a polished review that keeps your balanced 4.5-star sentiment: 4.5/5 Stars I recently had a new unit installed, and the installation team was polite, professional, and did excellent work. They took the time to protect my new flooring and completed a very clean, high-quality installation. The only reason I'm not giving a full 5 stars is that the unit didn't come with enough refrigerant, so they had to return the following day to fully charge the system. However, they had a technician back out first thing the next morning to address the issue, which I really appreciated. The price was significantly better than the other quotes I received, and their customer service, communication, and prompt response were top-notch. Overall, I'm very happy with the experience and would definitely recommend them. Ive never left a review before and really felt compelled to write a review from a great experience in a time of need.”

Scott Byrd

3 months ago

“He arrived within the scheduled time & explained everything at the end of the appointment. He showed pictures (proof) of his completed inspection/maintenance. Quick and easy! Thanks again”

Courtney S

4 months ago

“i’ve used one hour in the past and have always had great experiences. so i scheduled a regular tune up on our ac unit. the tech, oscar was very nice and super quick l! he did a great job of explaining everything to me!”

elizabeth rodgers

2 months ago

“Brad was fantastic. He was knowledgeable and fast. He took the time to answer some questions I had that were beyond the maintenance visit and went back to check thermostats and our multi-zone system. Top notch!”

Jeremy Ciampa

2 months ago