We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Erik H.
a month ago
“Thank you, One Hour! David came to assess our system after it started to struggle keeping up with the super hot temperatures outside. He had to come back twice to troubleshoot and undo issues caused by a different company and each time he was super informative, patient, and thoughtful. He took time to explain the issue we were having and showed the actual data he was working off of and took time to help me understand what each of the measurements meant. He was always responsive and made us feel like our home’s problem was important to him. We are definitely happy to be a part of the continual service and feel confident that we’re in good hands!”
Scott McDoniel
2 weeks ago
“On time and willing to help! Called them in the morning and had a tech at our hole btmy the early afternoon. Their tech, David B., was cordial and knowledgeavle. He did a good job explaing the issue and checked multiple items. Replaced the capacitor in our heat pump for the pool in about 20 minutes. Pool heater is back up and running.”
Krista Broyles
4 months ago
“I can't say enough good things! Luis came and was friendly, professional, and did a great job! Both techs we've had come out went above and beyond to answer questions, explain our unit, and overall make sure we had a great experience! I highly recommend not only using them for any service necessary, I also highly recommend their preventative maintenance program. There were no inflated charges, no pressure to purchase unnecessary extras, and honest conversation about our needs. Bonus... there was no wait time, they got us in right away, but would have been worth a wait if necessary!”
Brent Himes
a month ago
“Prompt & professional, responded to my request for service in a very timely fashion. David arrived on time and had me squared away in no time at all. Personable, he even entertained my questions about AC (because I don't know ANYTHING about it). Call One Hour with confidence- they get it done. Thank you One Hour, and thank you David!”
Julia Richards
4 months ago
“David was amazing! He was friendly and professional. He shared with me what he did and answered all my questions. Thank you David. Also want to give a shout out to Luis on phone, I called during off hours and I did not even leave a message. I was looking for somebody to contract with for my tuneups and Luis called me back within minutes and he is amazing. He got me on the schedule right away and I see us having a long relationship for my HVAC services.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.