I had an outstanding experience with Dusty from One hour AC service! He was incredibly professional. He came on time, thoroughly checked both of my units, and provided essential maintenance. Dusty identified issues that could have caused a breakdown in the coming months, and he showed me exactly what needed attention with clear photos. He left detailed notes for future follow-ups, and I’m so glad I got a yearly membership to keep up with this necessary maintenance! I’ll have him come back in six months for another check—this proactive maintenance is crucial, even for newer units. Highly recommend!
Came home from a short vacation to find a home with no functional AC - made a call shortly before 9PM on a Saturday & had a technician on site by 8:30 AM Sunday morning. Luis was extremely helpful, quickly identified the problem and got to work, while also answering all the questions my curious 3 year old could throw at him. Pricing was clear & concise & work was completed to get the AC running within an hour. We got a follow up appointment set up to address some of the other findings from our walkthrough as well.
Made a couple calls to local HVAC companies and no one was available faster than them. My technician Dustin showed up the next day and he diagnosed and resolved my issue quickly at an affordable price. He also wet the extra mile to level out my system so it drained properly and was very helpful in explaining what he was servicing and why. As a new homeowner, I was appreciative to learn how I can self serve for simple issues like mine (clogged drain) and they will definitely get my business in the future!
They were great! Office tangled with insurance with us and helped us get everything set up the way we needed. Complicated repair (old house) and they still got everything figured out. They kept in communication about progress throughout the project and answered all our questions
Luis came out after we found water leaking from the AC unit. Appreciated the quick service, great communication, and kindness!
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
Book online with us 24/7