“One Hour Heating & Air Conditioning came out the very next day after our air conditioner stopped working. Julio responded to the call, and we could not have been more impressed with the service we received. He was extremely professional, thorough, and took the time to explain everything clearly. Julio spent approximately three hours in our home going over every issue he found, what repairs or replacements were needed, and providing several different options. He carefully explained the risks and benefits of each choice, discussed different scenarios depending on our needs and budget, answered all of our questions, and thoroughly reviewed the warranties and guarantees. Overall, we are extremely satisfied with the experience and the level of service provided. Julio was knowledgeable, patient, and very personable throughout the entire process. On a personal note, we shared our love for good BBQ and think the owner should take him out for barbecue at Kenny J's BBQ in South Jordan, he definitely earned it.”

Ryan Dollinger

3 months ago

“Excellent service! Julio Alfonso was professional, explained everything clearly, and made sure I understood the issue. Fast, reliable service—especially appreciated during the summer heat. Highly recommend One Hour. Thank you, Julio! Also Jason was very helpful and very communicative! Thank you Jason!”

Maria Perez

a month ago

“⭐⭐⭐⭐⭐ I can't say enough good things about Julio and the service I received. When another appointment was canceled, they called and came a day earlier than scheduled, which was a huge help since my AC had stopped working. It was 100° and my house was getting close to 90° inside The technician Julio spent time to thoroughly inspect my entire HVAC system. He didn't rush the job or try to sell me something. Instead, he took the time to use a telescopic camera inside my furnace and AC system and showed me exactly what was happening. Seeing the condition of my 30-year-old furnace and 20-year-old air conditioner for myself gave me confidence that I was making an informed decision. Julio patiently answered every question, explained everything in terms I could understand, and never pressured me. His professionalism, honesty, and attention to detail were exceptional. It's rare to find someone who genuinely cares about educating the customer instead of just making a sale. I highly recommend this company and especially this technician to anyone looking for honest, knowledgeable, and outstanding HVAC service. They are scheduled to come out first thing tomorrow morning to get me a brand new HVAC installed at a great price! Thank you for going above and beyond! You were a lifesaver today Julio!”

Tamara Ravsten

a month ago

“Getting a new AC unit and furnace can be a very stressful situation to have to deal with. But Julio made this experience just the opposite of stressful. He spend over 2 hours with us explaining all of our options and making sure we understood the process and pricing. He answered all of our questions and built us a system that fits the needs of our home. Install was quick and done with care. Followed with detailed walk through of what was done and how it works. Thank you for your care and professionalism”

Brittney Martin

5 months ago

“Amazing! We had tenants move in and then within a few days the AC was a goner. We called several places and these guys were the only ones who could get us scheduled for the next morning. After they looked at everything and diagnosed the issue, they were there with the new AC in less than 2 days of calling them. Life savers! They were very thorough and offer some great guarantees. Super thankful for their help.”

Chelsea H.

2 months ago