What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER2 Rating?

The SEER2 (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER2 rating, the more efficiently a unit operates. The SEER2 rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of Western Wisconsin

5.0

(137 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Western Wisconsin, WI

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgeable

5.0

(137 reviews)

Dustin Formanack

07-22-2025

“Joel did a great job with scheduling us into his busy schedule. He gave us a window of time that he scheduled us for, and gave me a text with his ETA a half hour before he showed up. Joel was able to determine that we have a leak in our AC system and we decided to have him recharge the system to hopefully get us through the summer season. Joel is putting together a quote for a new AC unit for us, and we are going to have him install it.”

Carolyn Bradley

07-22-2025

“Yes he did a great job showed me what I need to do with the furnace and the tubing I need and air filter I need he was very nice also”

Michael Rud

07-06-2025

“I wouldnt hire anyone else, joel was fantastic, I would urge everyone to call him.”

Stacie Brown

07-01-2025

“Joel did a great job installing our air conditioner. He was on time and kept us informed through the whole process. It was a pleasure working with him.”

John Nelson

06-23-2025

“Joel was awesome. Super nice, on time, clearly knew what he was doing and he did a great job - All the stars.”

V W

05-16-2025

“Joel arrived on time, was courteous and polite, and advised about necessary maintenance to keep our HVAC system running smoothly. I highly recommend their membership program to check 2 x per year for a/c and heat (spring and fall, respectively),”

Cody Baader

05-15-2025

“Joel was knowledgeable and personable. He was great to work with and my family will definitely be using him again for our heating and cooling needs.”

Marty Lepak

05-15-2025

“Joel was great. Look forward to see the options available.”

Gunnar Gruender

05-09-2025

“Joel did a great job, explained everything and did a fantastic job; it was great working with Joel.”

Trey Haugen

05-07-2025

“AC wasn't working and it hit about 86 degrees in my house with 2 young kids. I called that night and they had Joel at my place the next day. The mice had built the biggest nest he's seen but he had everything cleaned up and working within an hour. Outstanding professionals!!”

Special Offers

Mention these discounts at time of service

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$79 Full System Tune Up

One Time Use Only

Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
10% Off

Any Repair For Teachers, Senior Citizens, First Responders, & Veterans

Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
$50 Off Any Repair

Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we’re an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Meet the Western Wisconsin Team

Joel

Technician

Joel is both an owner and seasoned HVAC technician. He has a passion for problem solving and helping people. If you look at our reviews you will see that most of them are all about how great Joel is and how much people appreciate his expertise. Joel enjoys hunting, fishing, and spending time with his 3 beautiful daughters and his wife, Melissa.