In the midst of an unexpected disaster with your HVAC system, knowing who to call is vital. Due to their anticipated lifespan and general resilience, HVAC systems typically do not cause problems too often, so when they do, it can be a bit of a guessing game of who to choose for repairs. When searching for an HVAC repair company in Augusta, GA, here is the criteria to consider.
What Are Their Qualifications?
Anyone can boast about their expertise and quality workmanship on their website. Sure, we completely agree that experience is the best way to master a craft, but when it gets down to it, what are their actual professional certifications? That should be one of your first questions. Are their technicians licensed? Have they been trained? Is the work insured? What measures does the company take in terms of safety, such as running background checks and the like? Additionally, avoid being enticed by the lowest price for services, as that can easily translate to cheap or shoddy work.
Just like if you were interested in a new product and were hesitant about ordering it, reading reviews from real users like you and me is the best way to get an unbiased take on home services. But, do not get them from the company’s website! Instead, go to a third party source like the Better Business Bureau, their Google My Business listing, Yelp, and other similar sites. Keep in mind that there will always be people out there who are unsatisfied about something; if bad reviews are few and far between, you are probably safe to select that company. If they are all negative, that’s not a good sign!
Ask a Friend
Who do you trust more than your family and friends? If you need guidance, ask around your social circle to see which company they used during an HVAC issue. You never know – they may have found a gem of a company that they sincerely enjoyed working with and are happy to recommend. Furthermore, never underestimate the significance of an established relationship with a company. Businesses love being recommended by a friend or family member and will likely go the extra mile to build that working relationship with you, too.
Call Duggan’s Today
If you live in the Augusta, Georgia area or are in select parts of South Carolina, the team at Duggan's One Hour Heating & Air Conditioning® would love to take care of your home’s HVAC needs. We perform maintenance, replacement, and repairs all the time and are a trustworthy name in our area. Contact us today at (706) 914-1617.