I had the guys from Pass come out for a quote when my AC went out. Chris was knowledgeable about what it would take to get a new system installed with much better efficiency. They came out quick and got it all installed. The guys were polite and efficient and my new system works great!
All of the individuals who came out to help us figure out what was going on with our AC were fantastic and very forthcoming. Theo initially came out to provide a temporary fix until we could fully determine what was going on and found the problem right away. Ricky was precise and provided insight on the various options we had for the repair. Chris and his team did a fantastic job despite dealing with the crazy heat in our attic while applying the repair. Thank you for your hard work, PASS team!
Chad from Pass One Hour Heating and Cooling was excellent. He was professional, kind, and very honest. He explained everything clearly and took time to answer all my questions. I really appreciated his patience and respect. Outstanding service—I highly recommend Chad and this company.
We own Historic Bell Hill! We noticed our 2/3 level AC unit was really struggling. We called Pass! We subscribe to their monthly maintenance service. They sent Sean out that very day even though it was after hours. He was EXCELLENT. He found the issue quickly and got us right back on track! We have been so busy this past year we had neglected to get our regular scheduled maintenance done! (Embarrassing). With fall wedding season almost here, having a functioning AC is essential. We couldn’t be happier with Sean Murphy’s performance and service. He’s definitely the reason we’re sticking with Pass Heating & Air.
Fast friendly service even on an holiday weekend. Anthony was very knowledgeable and thorough when explaining the problem and going over our options. After we chose an option he got right to work. He replaced the capacitor first and quickly realized we did not need to replace the motor as we originally thought. We were very appreciative of the honesty and not just trying to get more money out of the job. Very glad we called Pass One Hour.
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