Our Happy Customers
Reviews of Indianapolis
Chad Zienin
a week ago
“Brad Gong did an exceptional job of getting my AC going again in less than 10 minutes and took care of the entire appointment in 30 minutes. He managed to make it to my place on very short notice and provided a prompt, competent, and comprehensive solution to the issue I was having in the middle of the summer in the midst of extremely hot and humid days. He is clearly highly knowledgeable, clever, and proactive in the manner that he addresses challenges. Also, he exemplified tremendous customer service in the form of clear communication, honesty, and impeccable character. As a result of the trust and goodwill that he naturally and sincerely provided on this service visit, I will make an effort to request him in the future due to the expertise and all of the wonderful qualities that he infuses into a difficult situation.”
Paul Stricker
a month ago
“Romaney was fantastic. After determining that the problem was located in the compressor, it didn't take him long to pinpoint the problem as a leak caused by something the factory did when they installed the coil in the cabinet of the compressor. He was very thorough in his answers to my questions, and look forward to his or another technicians return visit with the new coil next week.”
Joni Meijome
2 months ago
“Bob was very helpful with explaining my options and coordinating the installation for the day after I decided. Brandon and his coworker were very professional and did an excellent job with the installation. I was very pleased with One Hour Heating and Air Conditioning and highly recommend them.”
Be Great!
2 months ago
“I found One Hour by searching for HVAC service in my area, and they had the best reviews. They literally had a guy stop by on his way home within a few hours of my initial call. He repaired our old unit applying the trip charge to the repair bill, and on my request scheduled an advisor to visit us the very next day. Our units were about 20 years old and needed replacing, so he explained all of the pricing options and the differences between each new unit. I found his answers to be both helpful and informative. We had received several quotes over the past several years from our old service company, and One Hour’s pricing, discounts and incentives seemed in line with those, so we decided to go ahead and replace both of our units. They gave us a significant discount for scheduling the install for the very next day. Jesus and Easton arrived on time, were very courteous and polite, and Jesus explained everything as he progressed through the entire job. He kept asking if I had any questions about anything, and he was happy to make sure that I understood. They completed all work in under 6 hours and left everything as it was prior to their visit. They use shoe covers, drop clothes and trash boxes to avoid any mess. Not only am I completely satisfied with our new units which are silent and keep our home at a very consistent temperature, and the warranties on them, I feel that I can rely upon and trust that One Hour service will treat us fair and most importantly in a very timely manner.”