Our tech, Dan, was great. Friendly and professional. Explained the issue and kept me posted on his progress as he fixed it. He left the area clean and neat when he was done.
David and Dan were both very professional and polite. They did an excellent job explaining the issue and the steps necessary to repair our unit.
Everything turned out great ,after they sent me the top guy ,that had experience in hooking up automatic humidistats ,I hope they keep him,otherwise all is good ,just took a couple of tries with different techs ,then finally got a tech that was top notch.i would use them again.
I had a good experience with their last technician David who came to my house today that assisted me tremendously. I originally had another technician of theirs come to my house who told me it would be too much trouble and not worth the money or effort to install a c wire in my nest. I was able to speak to the owner and decided to give them another try. David took his time, saw the problem/issue the last technician did and tested everything he did at least 5xs to make sure it was working correctly. I would recommend this company as I am very satisfied with the work they did.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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