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We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.8
Steve Etherton
10-14-2025
“One Hour Review My wife and I after 22 years decided it’s time to replace our A/C Furnace system. We did our homework and this is what we found. Without going into models of system, it was very important to have a company who would stand behind the product they sell. Our first search led us to a big box store. We knew they would be behind the company they subcontract to. The sales person who came to our home was very nice. He set us up with a couple good systems to choose from. He also offered us a few thousand in cash back incentives to be spent at the big box store. It was very tempting. The next company we contacted was One Hour. KC was and still is our salesman/point person who went out of his way to meet our needs with a system appropriate to the square footage of our home. He made sure at any time we were his primary focus. The pricing was slightly more for the three systems he had shown us. The one we choose, I can say is the best system I have ever experienced. Quiet, efficient and quality! No silly business. No free credit card to spend at the big box store. The money we invested was all for the unit One Hour provided. We are extremely happy with the entire team. You almost feel like you become part of the One Hour family. A family commitment. From Jane our contact person who answered every question and kept communication strong, to Rami and Jessi our technicians who completed the installation…..completely professional. The entire team! Thank you KC! Thank You One Hour / Service First Mentality!! I’m posting a couple photos.”
Samia Tannouri
10-08-2025
“KC was awesome today. He went above and beyond explained to me what we need to replace the old system including the indoor air quality products, the price compared to the other installer is a lot less. Thank you KC”
Sunil Joshua
09-30-2025
“Got a new AC unit installed for a good price. Krunal was thorough with initial appointment, gave an estimate and also offered quick installation. Within 3 days I had my AC unit replaced and running. The installation crew were professional as well.”
Jaime Halek
09-08-2025
“I highly recommend these guys. Not only did they do an amazing job, they went above and beyond. They walked in as strangers that never felt like strangers. I felt like I had some friends coming over to put in an air conditioner unit for me. If I could go more than 5 stars I would have… I give them 10 stars. So nice from the first phone call to the end of taking out the trash…”
Leonel Quintana
08-27-2025
“Krunal and his team are professional, knowledgeable, and genuinely care about their customers. Their attention to detail and expertise make them super easy to recommend for all your HVAC needs!”
Noura Almasri
08-20-2025
“I had a problem with my water heater earlier this year. It was very frustrating, I called Naperville One Hour Heater. Krunal came over and educated me on my options. He also educated me about my home air quality. I never heard about air quality even though I had a quarterly service but never mentioned anything about that. We agreed on a job that fits my needs and budget. His team replaced the water heater and they did great job, it was neat and clean. They cleaned my duct, and placed an amazing filter and a Led to purify my hole air quality. I am very happy with their service and I have a membership with them to make sure our air quality stays the same. Definitely consult with them”
camilo ponce
08-20-2025
“Great service, very knowledgeable”
Alberto Herrera
08-20-2025
“Krunal was patient, polite, on time and efficient in all of the steps of the process”
loren mcfarland
06-29-2025
“Excellent equipment and quality install”
Valery Stankov
06-22-2025
“Zo came. Helped with no cool call issue. Recharge the system and great company to work with. I highly recommend them.”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.