“The consultant came out and made sure I understood everything before we proceeded. We covered everything from beginning to end and made sure I had the best plan available. I feel good about everything before it’s installed.”

Mike iron horse Weatherspoon

3 months ago

“AMAZING!! Krunal and his team did a fantastic job with the A/C installation. He was extremely responsive and went out to my rental property on a Sunday. He was knowledgeable about the different options and recommended the most appropriate one for me. Since I live in a different state, Krunal was very prompt in emailing me the invoice and all the related warranty information including photos of the work. Haven’t seen a lot of contractors with this level of commitment and service quality. I would highly recommend One Hour Heating and Air Conditioning of Naperville for your HVAC needs!”

Jacob Varghese

4 months ago

“I really had a great experience with One Hour Heating & Air Conditioning! It started with Zou coming out to assess my non-working A/C. Zou was kind, thoughtful, and a great teacher. He explained everything he was looking at and why, which really helped me make the right decision for my situation. When KC came to talk to me about new systems, he was patient and also did a great job of explaining all of my options. Then the big day came and the goodness just continued! Jesse and Rami worked so hard in such unbearable heat, they are truly amazing! Jesse and Rami took great care of my home while lugging huge, heavy parts back and forth from the basement and installing the system outside. Every one of these men made sure all of my questions were answered and that everything was working exactly as it should be. I am so grateful (and finally not sweating!) and would recommend them to anyone in need of HVAC help!”

Stephanie G

3 months ago

“5 Star Review for Krunal "Casey" Patel, HVAC System Consultant I had an excellent experience with Krunal "Casey" Patel, from One Hour Heating & Air Conditioning of Naperville. At 8:13 AM on a Saturday, Casey promptly answered the company phone line and immediately addressed my concerns. He assured me that he could be at my home within an hour to inspect my two HVAC units, and he followed through on that commitment. Casey demonstrated exceptional professionalism, knowledge, and customer service throughout the visit. He took the time to thoroughly inspect both systems and patiently answered all of my questions. His expertise and education were evident in the way he explained the condition of my equipment and the options available to me. What impressed me most was the grace, honesty, and respect he showed during the entire process. Rather than using high pressure sales tactics, Casey provided clear feedback, practical recommendations, and thoughtful guidance on the next steps for maintaining and improving my HVAC systems. If you are looking for an HVAC consultant who is responsive, knowledgeable, trustworthy and genuinely committed to helping customers, I highly recommend Casey Patel and the team at One Hour Heating & Air Conditioning of Naperville. Thank you, Casey, for your outstanding service and professionalism!”

Heather Scalia

2 months ago