Heating and Cooling System Repair
Timely Solutions to your HVAC Problems
We’re working until midnight every day to provide timely repair to your system when you need it. Doesn’t matter what kind of heating or cooling system you have, or who installed it originally, our superstar technicians provide expert repair service at a time that works for you.
- You choose the appointment time
- We arrive on time or we charge you nothin’
- You are never charged extra for after-hours service calls
- You receive a detailed quote explaining exactly what we recommend
- You approve the quote before any work is performed
- Your system is repaired to your satisfaction or you don’t pay
One Hour makes it easy to get your system up and running again
Step 1: You choose when we arrive for service
We provide appointment windows for the fastest service. You pick the one that suits you best. We’ll call you when your tech is on the way. And if we’re even one minute late, your repair is free. And whose clock do we go by? Yours, of course. We are One Hour, after all. Always on time or you don’t pay a dime.
Step 2: Expert diagnosis
After testing all the relevant components of your system, inside and outside your home, we determine what is causing the issue you called about. Our superstar techs are trained to identify problems with forced-air furnaces, air conditioners, air handlers and heat pumps. We take the time to find out exactly what is causing your problem and how to solve it for good.
Step 3: We ensure you know everything we know
We provide a detailed quote. Not just the price, but exactly what we’re going to do and why it needs to be done. You’ll have all the facts before deciding. Some companies just make up their fees on the fly. Our prices and rates are available to see at any time on our Straightforward Pricing Guide. If you’d like us to proceed, you choose your preferred option and we get to work right away.
Step 4: Your repair is done perfectly… we guarantee it
Our yellow One Hour trucks are fully stocked with the equipment, parts and materials to get your system repaired in the first visit. We arrive in clean uniforms and use floor-savers and drop cloths to keep your home as clean as we found it or better. We know your experience with One Hour includes more than just the technical part. And if you’re not satisfied for any reason, you don’t pay. It’s just that simple.
Step 5: We believe how we look, speak and act reflects on your experience
Your One Hour repair technician has been thoroughly screened and subject to extensive background checks before being trusted to enter your home. We conduct ourselves in a professional manner at all times. That includes how we communicate, dress and behave in your home. Even our driving records have to be spotless. It is our privilege to serve you, and we act accordingly.
You’ll never pay extra for weekend, holiday or after-hours service. We work until midnight every day.