We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Seth T
a month ago
“Fantastic service and communication! Jeremy and the crew kept us in the loop from the moment we inquired for scheduling to the moments they were on our doorsteps. The entire service Jeremy let me know what he was doing, what he was looking for and how our systems looked. Extremely friendly, patient, knowledgeable and hard working crew! Highly recommend giving them a call even if you just have concerns.”
Shelly Zaugg
a month ago
“Just had the best customer service experience with these guys! We got the free HVAC tune up for veterans, and they were so good! Professional, thorough, and so friendly. Couldn’t have asked for a better experience. They gave us some great ideas of ways to help our system run more efficiently, but no pushy sales. Absolutely enjoyed the experience and will be calling them for any needs in the future!”
Anthony Buntin
a week ago
“⭐⭐⭐⭐⭐ 5/5 Stars — Expert Service with Genuine Care!! I recently had my 2022 air conditioning system inspected by Mason Tibbets from One Hour Heating & Air Conditioning of Ogden, and I can confidently say this was one of the most thorough and informative service experiences I’ve had. Mason has over 10 years of experience, and it shows. His attention to detail is exceptional, and what truly sets him apart is his ability to clearly explain what’s going on with your system in a way that makes sense—no tech jargon or guesswork. During the tune-up, Mason found that the refrigerant charge was likely off since installation (showing 0° of subcooling when it should be between 7–14°). He provided a clear explanation of what that means, the potential long-term impact, and what my options were moving forward. He also checked the system’s capacitor, which was running perfectly, and took the time to clean the outdoor unit and secure insulation to improve efficiency. Even though I chose not to adjust the refrigerant level right now, Mason made sure I was fully informed and empowered to make the best decision for my home. If you’re looking for someone who combines technical skill with genuine customer care, ask for Mason. He represents everything you’d want in a professional HVAC technician. I’ll definitely be continuing my annual maintenance with One Hour thanks to this experience.”
jason schuhmacher
3 months ago
“Jeremy Brown was our service technician today; we signed up for a free AC tune up. Jeremy is amazing! Not only did he serve our country, but he did an amazing job serving us today. He was extremely polite and incredible with my kids. He was genuine and honestly just a good person. No trying to do any crazy upselling and just honest and to the point. His card is on our fridge and he has won us as a customer for life. Thank you Jeremy for truly just being a great person”
Jesse Stone
3 weeks ago
“Jeremy recently serviced my AC unit. He was extremely friendly and knowledgeable. No nonsense and straight to the point. Took the time to teach me a few keys and pointers to help improve my efficiency. Traded war stories while he did his thing. Thank you to One Hour for serving our veteran community!”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.