Can’t say enough positive things about Josh and the customer care he provided. He answered all of my questions and took the time to explain in detail how everything worked with our system. Overall we’re happy with the service he provided and will use him again in the future!
Mr Gilmer did a great job analysing my system and quickly repaired the system and showed me all the details. Great quick experience and shared all the details along the way.
Mr Gilmer was very courteous and helpful. He explained the problems with my system. He took photographs of what was not working and compared them with the new part so that I could verify the need for the part. I was pleased with the service I received and would use his services again.
Mr Gilmer was very polite and patiently explained the issues with our air conditioning unit. He provided us with options and did not pressure us into making immediate decisions that could cost thousands of dollars.
Tyrell was great. He called ahead of time to communicate his expected arrival. When he arrived, he listened to my concerns about my unit and assured me he would address them if possible. Once the assessment was done, he presented me with my options in a clear and concise manner. After the work was completed, he insured everything was neat and in order before he departed which I greatly appreciated. I can truly say, he treats people the way he would want to be treated. You have a great employee One Hour Air, keep him around.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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