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Luis arrived early on a planned two-day HVAC replacement of a 20 year old unit. He and his team completed the takedown and demo of the dead unit and compressor and replaced it with the new equipment, as promised. On the first sunny and 80° day of the season, our CAC was up and running by the early evening on this two day projected job. The old unit and debris was all carefully removed and carted away and our home was protected during all of the demolition and installation work. Another great job!
Luis went above and beyond anything we could’ve anticipated. Even during a heat wave, Luis walked in smiling. He was kind, courteous, efficient and knowledgeable. Luis explained everything in detail and was patient with our questions. He is a wonderful professional to have working with you and should be commended greatly. Luis is the reason we will continue to use your company. Great job, Luis!!
Jose and Luis were beyond professional and did a quick and thorough job! Polite and friendly- even when crawling into very tight spaces. Worth the wait for the hepa filter- hopefully keeps house dust free
Luis was an absolute pleasure to deal with. He was kind, professional and efficient. He quickly diagnosed a quirky, simple issue with our heating system that we first feared would be a major expense. He only charged us the mandatory service visit fee. I would request him if you ever need work performed on your HVAC system.
I was very pleased with the service. Originally was scheduled to have a technician come out not until another 5 days when our Central air unit stopped working but was happily surprised to get a phone call stating they were available 2 days later instead and arrived shortly after the call. Had the pleasure to meet their technician Mike P. ; he was professional, extremely helpful, very informative and personable. He figured out the problem immediately, left to go pick up the part needed and in no time had it back up and running. Definitely a thumbs up experience.
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Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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