The representative was on time; I was notified when he was scheduled to arrive. He wore a mask, gloves, and booties. He explained what needed to be done. He was friendly, knowledgeable, professional.
- Harriet AckermanLitchfield, CT
Alex is always very thorough and very professional. He's also thoughtful and personable.
- Mike MargitichLitchfield, CT
As always it was a pleasure to have Alex for our annual service. He knows our furnace and mini duct system and cares for them as if they were his own.
Thank you C & G!
- Hank & JoAnne CenturelliWinsted, CT
Great to see Alex again. Thorough, professional and knowledgeable. Glad to have him over to check our furnace for the coming cold mos ahead. Looking forward to seeing him in the spring for our annual a/c checkup as well C&G are fortunate to have him as an employee.
- Darle MartinUnionville, CT
This the second year Alex has come to do our annual service. We are very pleased with the way he conducts himself and his work ethic. He is polite and knowledgeable and always answers my questions. He also took care of a minor glitch with our thermostat. Hope to see him again next year.
- Charles MoranteTorrington, CT
Dylan and crew were assigned to our new heating system which was a hydro-air system comprising a boiler, an air-handler, and an air-conditioner unit as major components. This type of system reqires a good amount of detail work in plumbing, control, and electrical, in terms of customized layout and execution. We are extremely pleased with the quality of workmanship that Dylan and his team have provided. His understanding of HVAC, tactile knowledge, and attention to detail are remarkable. We will be installing an extended portion to this system next year and will surely be surely be coming back to C&G for the remainder of the system.
- Andrew & Betsy SummervilleGoshen, CT
John diagnosed our problem quickly and recommended a repair.
- Richard HeffernonWashington Depot, CT
Alex was very competent and knowledgeable and very thorough. He explained everything he did to my satisfaction
- Ed T.Torrington, CT
As always, John did an excellent job, prompt, competent & friendly.
- Eva LazarusLitchfield, CT
Very Good. Exceptional service. He’s a good communicator and friendly. Thank you ! Stephen
- Stephen IvainTorrington, CT
Mike is great. Always polite and competent.
- Laurel GallowayLitchfield, CT
It’s great knowing I can trust C&G time and time again. Solid business, professional and friendly technicians.
- Meg BegleyHarwinton, CT
Knowledgeable, professional and polite! Excellent representative of C&G’s service team.
- sandy neimanLitchfield, CT
Alex did a great job
- Clayton NorthgravesBantam, CT
Alex is awesome. He arrived right on the specified time, introduced himself, wore mask and gloves, and put on booties as soon as he entered. Before proceeding, he asked permission before moving between the 3 levels of the house. Upon completing his tasks, he reviewed with me everything he did during his inspection of my heating system. At all times, Alex was friendly, professional, polite. He does your firm credit.
- LubaCanton, CT
The control box for our furnace failed on Sunday and John came out early Monday morning to replace it. He would have come Sunday but temperatures were temperate not making it an emergency. For over 20 years we’ve had great service from C&G.
- Pat DalyGoshen, CT
Alex is the best.....thorough, determined, skillful, polite. He gives customer service a good name.
- Hal RossiterLitchfield, CT
Mike is professional, polite and does excellent work.
- R.O.Sharon, CT
Alex very professional and knowledgeable. On time and very neat.
- Jim AmrichNorthfield, CT
Excellent work. Prompt and efficient.
Neat and clean. Personable and friendly.
- Thomas GelorminoTorrington, CT
I’m very happy with the job that John did. It was very professional and he also explained everything to me in a way that was easy for me to understand.
- Gerardo L. AlvarezTorrington, CT
Alex did a wonderful job in our home with the annual inspection and cleaning of our air conditioning heating unit. He was very thorough in explaining lwhat he was doing and gave me directions upon my request of how I can take care of the unit that we have. I greatly appreciated his time and his willingness to educate me on the unit that we have.
- AlexTorrington, CT
Mike was professional, neat and knowledgeable. He got the job done !! Kudos to C&G
- Janis LaPortaWinsted, CT
Dylan and Nate did a wonderful job with my AC installation. I am so impressed with Dylan’s attention to detail and quality work. He took great care to explain the overall workings of the system to me while going over the basic operations. Both Dylan and Nate were respectful of me and my home. I am very appreciative of their careful work.
- Nancy ShyerGranby, CT
I want to say Mike and Madison were the best techs I ever had in my house. They were thorough, Clean and very polite. Would recommend them to anyone.
- christopher BierceBantam, CT
Mike is a knowledgeable and friendly. He has always been willing to take the time to answer questions. He is quite clever at finding and repairing problems within the heating and air conditioning system. Awesome!
- Ellen BabcockWinchester, CT
Very happy...Quick and courteous. Will use these guys again in the future. Mike was great.
- Aaron CremascoTorrington, CT
Alex was great. He was on time and respectful of our house. He found a problem with our heating system when he was only here for A/C maintenance so we greatly appreciated that.
- Marnie UrmazaNew Hartford, CT
Wonderful, professional job!!
- Kathy C.Kent, CT
I took a chance with C&G , after not having good experiences with other hvac companies. I immediately felt comfortable with Alex; very professional, trustworthy and knowledgeable . I highly recommend this company.
- Joseph CampanaroSimsbury, CT
Alex was professional, courteous, and informative on the services he provided. We highly recommend C&G for all heating and air conditioning services. The company and the technicians are extremely responsive to the clients needs.
- Mark NeriTorrington, CT
Excellent service as always. Switched years ago from another company and so glad I did. Professional, friendly, knowledgeable. I feel like I’m in good hands with this company.
- BarbaraAvon, CT
Efficient, thorough, friendly, explained the possible problem. Worked in the midst of storm. Great employee.
- Roxanne TestaneroTorrington, CT
Alex was professional and knowledgeable. He was punctual and followed COVID-19 precautions.
- Brenda ReedTorrington, CT
Mike was so informative, patient and listened as I spoke. He was actually early, wore shoe covers and worked with a smile. Mike was very knowledgeable and explained everything in detail. Doesn’t get better than that.
- Bonnie A YandowWinchester, CT
Alex was thorough, polite, knowledgeable and left me feeling confident about my AC unit.
- Hal RossiterLitchfield, CT
Our technician Alex was timely, knowledgeable, patient, and polite explaining the service in easy to understand terms. He was respectful and cognizant of the COVID 19 policies and safety measures and always wore a mask. Thank you Alex!
- Lisa PelusoWest Simsbury, CT
We’re very pleased with our technician, Alex, who remembered our home and was very thorough in the central air conditioning service. He wore his mask and only worked in the basement and outside. Before leaving he explained everything he did, including tightening set screws, etc.
- Craig DuBoisTorrington, CT
Alex was punctual, pleasant, and knowledgeable. Respectful of our home and followed COVID 19 safety procedures. Thank you Alex.
- Kathy MichaudHarwinton, CT
Alex went over and above explaining what he did as he went along. Thanks Alex
- Ken NTORRINGTON, CT
During heat wave, they made it same day. Very impressed. They fixed the problem in one quick visit.
- SoliMorris, CT
All is working great!
- Carol golasCanton, CT
Very punctual , very pleasant to deal with.
- Paul OkraskaTorrington, CT
Mike is great; always is. And his tact and interpersonal skills dealing with my sometimes cranky 90 year old mother-in-law are something to see. His assistant Madison is quite competent too.
- Paul HaleSALISBURY, CT
Alex was awesome! Very knowledgeable, polite, clean, and adhering to COVID safety protocols! This was our first AC servicing since moving in a year ago. Alex located some blockage in our overflow drain pan in the air handling unit. He cleaned it out, and made sure that it was working properly. Tragedy narrowly averted! Thanks Alex!!!
- Karl LundWeatogue, CT
Alex is a nice young man. He's polite, neat and appears to be very knowledgeable.
- Elizabeth StevensWinsted, CT
Alex is great always professional and explains everything. Thank you for a job well done! Delightful person!
- Louise SaelzerWinsted, CT
Mike and Madison did a competent job in servicing our AC and heat pump. They were sensitive to pandemic safety needs and explained the service needs for our equipment.
- Robert PicarelloSimsbury, CT
I had a scheduled routine maintenance appointment. Alex was right on time. He thoroughly went through my system and explained everything he was doing. I appreciate his politeness and great knowledge of the service he provided. Once again, thank you and see you in the cold months
- Raymond MajetteSharon, CT
John did not rush his inspection. He thoroughly checked every part of our hvac system. My wife and I are now confident our system is safe and functioning properly.
- Robert RochedieuLITCHFIELD, CT
Great job took his time to check all components of the AC out, then let us know everything was running properly.
- Frank KeslCornwall Bridge, CT
Alex did a great job. Thank you so much
- Jo Ann TammaroTorrington, CT
Excellent job performed by Mike. He is obviously very knowledgeable and very good at explaining the issue and the way of fixing the problem.
- Kathy Cox/ Mariana Cook residenceKent, CT
Great job by Alex, he was very through, very knowledgeable and neat. Fantastic young man.
- Antonio GuerreraWatertown, CT
Very happy with the excellent service from Alex. He explained what he was doing, was patient with answering my questions, took his time & was very polite & professional. If I need further service at any time I will be requesting Alex. He deserves 6 stars !
- Jean MiliciTorrington, CT
I would recommend Alex to anyone who needed a service technician [as long as it didn't affect his being able to service our home :).] Knowledgeable,
dependable, informative, efficient, personable --- we couldn't ask for anything more from anyone!
- Gerard SylvainCanton, CT
Alex was great. Masked with booties! Very polite and knowledgeable. Your company is a class act❤️
- Margaret BrandoliniAvon, CT
Norman was so professional, knowledgeable, and efficient. He explained everything and let me know exactly what was going on and what the best approach was. He left everything better than he found it and even put my hose away when he was done. I couldn’t be more impressed.
- Darlene KnighgtFairfield, CT
I booked them again for 2021
- Emiliano GonzalezTorrington, CT
Good job! Clean and safe
- Stefano MiddeiLitchfield, CT
Alex was very professional. He explained everything he was doing and answered all my questions.
- Dianne WillardNew Hartford, CT
Alex is very personable and professional! Always a pleasure. C & G's staff are all fantastic and it is wonderful to know that I can count on them to keep my heating/cooling systems up and running.
- MarylouLitchfield, CT
Mike arrived on time and was very knowledgeable and courteous. He quickly resolved my AC problem. He took extra time to explaine the problem to me. Now I am nice and cool again. Thanks you.
- David EddyTorrington, CT
Mike was great. The company was great as usual. The best company around
- Barry CurtisTorrington, CT
Nice to have a friendly face. Alex does a great job!! Always explains what he does!!
- Susan CosgriffWinsted, CT
This company is ALWAYS great. Great people! Great service and always on time!
- Greg MillerMorris, CT
Alex is very friendly, knowledgeable and explains everything that he does . He personally has been servicing my heating & air conditioning unit’s for the past three years. Very nice!
- Barbara WhiteLitchfield, CT
John and his technician thoroughly investigated and tested our A/C system to determine problem. He was we to clearly explain the source of the breakdowns and offered several options for long term solutions. Very professional in all aspects and we are confident in the work that was and will be done.
- Ina LaneSharon, CT
Alex was very thorough, professional, and explained everything he had serviced, plus very knowledgeable in answering any questions or concerns.
- Roxanne TestaneroTorrington, CT
Alex was very professional and knowledgeable, and our a/c is now working great!
Thank you, Alex!😊
- LisaMarie MelkBantam, CT
Great job by Alex. Very thorough. He takes time to explain the full svc process. Excellent
- KevinLitchfield, CT
Alex did a great job today. He was in and out within an hour. He explained everything he was doing and answered all of my questions
- Stu RadinCanton, CT
Dylan was great. They arrived on time and were well prepared to complete all of the work that they were scheduled to do. Always neat and clean and thoughtful of the clients residence. Dylan went over all of the work to assure that it was done to my satisfaction. C&G have installed and serviced both my heating and A/C systems. They are always reliable and thorough in the work that they do. Always personable and professional technicians dispatched to do the work. In the few emergencies I have had, they were always there to help. These are the guys you want to hire when you need a new system, service , or any other plumbing needs.
- Frank S. ThopseyFarmington, CT
These guys have kept my utilities running all year round and they can’t be beat. Very satisfied customer!
- Trish DWinsted, CT
Alex did a great job with my service as always. Alex was a pleasure to meet.
- Alan StanchfieldTorrington, CT
Alex was extremely thorough and found the source of the problem as to why my ac was freezing up... saving me headaches and money down the road. Can always count on C&G to send the best technicians.
- Angela VecchioLitchfield, CT
As always another excellent job by C&G. John did a excellent job and explained the basic's of the AC.
- Robert B. Dalla ValleTorrington, CT
Good job, took care of some little issues, Alex (and the staff in general) always pleasant and carefull, mask, glooves and foot protection... Good people to work with.
- Alex DelletLitchfield, CT
As always, Alex was Alex. Always respectful, diligent and a pleasure to have check on our mini duct system. We could not have better service than he provides each and every visit.
- Hank CenturelliWinsted, CT
John arrived and assessed the problem. I was not at home at the time, but truly trusted him to enter my home and complete the job. I did arrive at home right before John left and he gave me many options. Can't say enough good things about John and the C&G service.
- CAROL TUCKERCANTON, CT
Mike did a wonderful job starting the a/c system. He was thorough and efficient and very respectful. So glad to have him as my technician.
- Maria V. MulladyBarkhamsted, CT
Alex always pleasant and very efficient.
- Mike GamariWinsted, CT
Alex showed up on time for my appointment he was wearing his mask, gloves and booties for protection. Introduced himself and proceeded to check the equipment. I asked a lot of questions, being my first maintenance appointment, very professional and courteous. Took the time the explain what he was doing and why. Alex's professionalism and knowledge combined with the eagerness to assist really shows that Alex is an asset to the company and did a great job. Thank you
- Victor SuarezTorrington, CT
Mike is great!
- Paul HaleSalisbury, CT
Mike did an outstanding job. He was friendly, professional and quick. He identified some areas that needed new parts and is working with so that our HVAC system continues to work as long as it can (it's17 years old). We've been using C and G for years now and trust them completely.
- JUDITH MANNAVON, CT
Mike is an excellent tech. He always does a through job. I always feel confident in his work. Also I found Maddison to be a great tech also.
- Richard PrattBantam, CT
Alex was very professional and safety conscious. That was very much appreciated during this pandemic. Good to see C & G employees practicing safety guidlines.
- Priscilla ConlonTorrington, CT
Great service as usual! Alex was very professional and did a great job. Thanks to your entire team ! Rich and Claudia
- Richard BossarelliTorrington, CT
Mike & Madison were great as usual. Efficient and professional. A pleasure to work with.
- Noel GauthierNew Hartford, CT
Dylan did a great job. He was very thorough and cleaned up nicely when he finished. He explained everything and was very professional. Thanks!
- JamesNew Hartford, CT
Alex was proficient, kept me informed, was friendly - he has been here before and is an excellent C and G empoyeed
- Richard W BenferThomaston, CT
Mike and the second technician were wonderful. Very friendly, professional and efficient. We received a text letting us know who would be coming and when. I would highly recommend C and G Heating.
- Cynthia D.Torrington, CT
Great tech, very informative, and friendly
- Edward MerkleLitchfield, CT
Mike was on time and did our air conditioning service thoroughly and efficiently. He’s been here more than once so knows us and our house. Nothing but reliable friendly service from C&G
- Patrick DalyGoshen, CT
The staff were friendly, told me who was coming to the house, and showed up an hour BEFORE the time they quoted. John was professional and got the job done quickly with no hassle.
- Mari Ann
Alex was on time and completed the work in a timely fashion. He described all the work and inspections he completed, giving me the assurances that my heating and cooling systems are working properly. Thanks for the fine work.