Our Happy Customers
Reviews of Wilmington, NC
Ralph Farthing
2 weeks ago
“I would like to say Carlos was a delight to talk to. He was very knowledgeable and was not a pushy person. Gave us the information we needed to make a responsible decision. If we need anything I would have to say I would rather talk to him. Good man, thinks about the customer and their needs. Thanks for having Carlos come by. Thank you for having such an employee. We needed another unit so there was no service. We have purchased and will be installed tomorrow.”
Robert Whatley
a week ago
“Mounir came out to give us an estimate for a heat pump replacement. He was on time, courteous and very thorough in his sales pitch. In the end he got us a deal that was thousands less than a previous quote. Very happy with his work.”
Scott Merryfield
2 months ago
“We had our annual maintenance check up for our HVAC system today. The technician, Colton Course, was excellent. He did a thorough check of our system, and went through an extensive checklist of items with us, explaining all his findings. He was also a very nice, polite person. We have been a One Hour customer for about three years now, since they installed a new heat pump system. Their service has been consistently excellent.”
Jay Ferrill
4 weeks ago
“Our experience began on Wednesday with Moe’s visit. He is a great sales person, having said that I felt he was working for me to achieve an end that met our needs functionally as well as price. Dylan and his partner arrived Thursday morning, they explained what they would be doing and got to it. The day went well, we are very pleased with the result. We into day two and the system is working as expected. Overall I would recommend One Hour Heating and Air Conditioning to everyone.”
Mike Lantz
a month ago
“Andrick was punctual and very knowledgeable. He went into great detail describing the product emphasizing the extra customer service components his company delivers. We were able to negotiate a very fair estimate and pending a 3rd estimate will most likely go with his company. I would without hesitation refer friends and family to Andrick”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.